OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Openning signing ceremony for in-person signers
Forum topic
OneSpan Sign
Hi, We found that there are two ways to get signing ceremony URL for signers, and they both seem to work, but not sure which one is the right way of doing it or if one approach is preferred over the other and why. Here is a sample code: EslClient eslClient = new EslClient(API_KEY, API_U
Using Copy Tool with Subaccounts
Forum topic
OneSpan Sign
Hi Duo I have a customer that wants  to copy the templates or  Layouts from their FedRAMP Sandbox subaccount to a different Sender in a different subaccount in FedRAMP production
Users being able to edit shared templates
Forum topic
OneSpan Sign
Is it possbile to share templates between users to edit? Templates are available for all users to be selected when setting up a transaction but they not to edit the master.
Package signed by one signer and not the other gives error
Forum topic
OneSpan Sign
We receive the following error message if the package is signed by the one individual and not the other when we do a check status call. Could not get signing status. Exception: The remote server returned an error: (404) Not Found.
Require actual signature on document after the first one is signed.
Forum topic
OneSpan Sign
We need to be able to use Signature Capture and turn off the click to sign functionality that is used for later signature blocks for specific documents.
Flattened Document vs Unflattened document
Forum topic
OneSpan Sign
Signer can be configured to receive flattened OR unflattened version document. I’d like to know what is pro’s and con’s about flattened vs unflattened version document? What is your recommendation for signer?
API Support - Appliance 7000 Type AG7552
Forum topic
Intelligent Adaptive Authentication
Hi, I'm currently looking for API features for our Appliance 7000 Type AG7552. Is this the same API system uses as the Inteligent Adaptive Authentication? Thanks! David
Different message for signed form in Adobe
Forum topic
OneSpan Sign
Hi , one of the client saw the message "Signed and all signatures are valid, but with unsigned changes after the last signature" in the Adobe, any idea what it means? I attached the form for your investigation. thanks, Cindy
Signing Ceremony customization via SDK
Forum topic
OneSpan Sign
I'm referencing the custom signing ceremony settings, in an attempt to customize the Thank You dialog content.
Multiple signing sessions on same browser
Forum topic
OneSpan Sign
Team, I want to load two signing sessions for two users on the same browser. I have two silanis live urls (https://sandbox.esignlive.com/access?sessionToken=user1SessionToken and https://sandbox.esignlive.com/access?sessionToken=user2SessionToken) and opened in two tabs of the chrome browser.