OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Removing Silanis Disclaimers from Emails
Forum topic
OneSpan Sign
There is a disclaimer at the base of the silanis E-Sign emails. Is there a good way to remove that via a flag in the API? Attached is an image. Thanks!
emailDocumentsAndEvidenceSummary
Forum topic
OneSpan Sign
Hi, I'd like to know how this setting works: in the settings.feature, if I set "emailDocumentsAndEvidenceSummary" = true, what will happen?   thanks, Cindy
create a package by using layout or template via java SDK
Forum topic
OneSpan Sign
Hi, Is it possible to create a package using layout or template vis Java SDK? If yes, could you please share some code sample? Thanks Wendy
Calculated Fields
Forum topic
OneSpan Sign
I have been asked to explore automation of a form that is currently hosted in Excel.  It includes some simple calculations (sums mainly).  Does Sign support calculated fields?
noRolesOnApproval error
Forum topic
OneSpan Sign
Hi, I'm getting a noRolesOnApproval error when trying to create a template that uses the document visibility feature. My code is attached. Any idea how I can fix this? Thanks.
TEXTAREA - resize font if area is full
Forum topic
OneSpan Sign
Hi If the text field is full, doe eSignLive automatically resize the font to fit the field. Can the amount of input characters be limited for the TEXTAREA. Thanks
Empty firstname and lastname - create package
Forum topic
OneSpan Sign
We have a requirement to pass in empty firstname and lastname, The POST API returns an error when the firstname and/or lastname are blank. Can that restriction be removed?
Signing session expiry
Forum topic
OneSpan Sign
Hi Is there a way to expire a signing session via the REST api. When does the signing session expire by default. Are there any business rules for expiry ? Thanks Mario
pacakage postbacks
Forum topic
OneSpan Sign
there is a sdk documentation for events on packages. I can't see how to fetch user key. Does the key comes as part of json payload? or you use different method?
Reports for Subaccounts
Forum topic
OneSpan Sign
When using ReportService.DownloadCompletionReportAsCSV  ReportService.DownloadUsageReportAsCSV   How can I specify the subaccount and/or subaccount users that I want information returned to for reports?