2678 results matched your search criteria
Moving (Or Hiding) E-Sign Watermark over Physical Signature
Forum topic
OneSpan Sign
We are reviewing documents we have received back from E-Sign. We have a situation where customers enter an actual written signature, and then the final document has the E-Signed By NAME HERE watermark over the actual signature. Is there any way to move or hide that watermark?
Disclosure document with multiple locations
Forum topic
OneSpan Sign
Dear, We got a PDF document with multiple locations where we need a signature (page , x and y locations are already know) But we would like to have a single button option, like with the option Position Extracted. Is this even possible?
Navigator does not show up in iPad.
Forum topic
OneSpan Sign
Hi, In ceremony layout settings, we have set navigator ( directs the signer to the next available signature) property as true. So, it comes up in desktop, mobile as well but in iPad, it is not showing. Please, let us know how can we solve this issue? Thank you.
Email Message and Template
Forum topic
OneSpan Sign
Hey team, We are looking for setting different contents for each email templates.
Multiple EAs using same text
Forum topic
OneSpan Sign
Hello,I am currently involved in a project that consolidates multiple documents into a single, large PDF file.Each original document within this PDF includes the text "CL-SIG," which indicates where a signature box should be placed.
Runtime error
Forum topic
OneSpan Sign
The .Net SDK throws exception “Object reference not set to an instance of an object.” When we try to retrieve some data like (Layouts, Sender info, Auditlog) and there is no data. It would be better if it just return null, instead of going to the exception path. Thanks,
Thank You message disabled but still showing on mobile viewer
Forum topic
OneSpan Sign
We have the thank you dialog box for signing ceremony disabled for our signers, and it doesn't show up when you finish signing on a desktop. However the thank you messaging still shows when finished signing on a mobile device. Is there a way to hide this on the mobile UI as well?
Customize the email’s FROM field
Forum topic
OneSpan Sign
Hello, Is there a way to customize the email’s FROM field? Right now, the field shows as: e-SignLive . I understand that the sender’s email address cannot be changed without using DKIM. But, how about changing the alias?
How to remove the electronic disclosure?
Forum topic
OneSpan Sign
Hi, We have tried to remove the default consent form using the following snippet eslClient.PackageService.DeleteDocument(packageId, "default-consent"); But the electronic disclosure still shows up and our signable PDF is not shown. We are using one of the small samples the works perfectly without t
Handle Email Bounce
Forum topic
OneSpan Sign
Hi, We have the requirement to display the user whose email has bounced. We have used EMAIL_BOUNCE event, but that event is not having all the information it feels. Please propose a possible way to get the data during EMAIL_BOUNCE.   Thanks,  Sumanta