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This signature is not assigned to you for signing, Access Denied
Forum topic
OneSpan Sign
I have a Logic App that I am using to bulk sign documents in One Span using the Rest API. I am following the guidelines from this link https://developer.esignlive.com/guides/feature-guides/bulk-sign-for-a-signer/ Everything works great if Person-A creates and signs the documents and is the only re
Validation Error when using a dynamically generated PDF
Forum topic
OneSpan Sign
Hello, we have a scenario where we use ABCpdf to load a PDF document, populate form field values in the document and then use the document in an eSign package. When we try to send the package we receive a "Bad Request" response back: Could not upload document to package.
About discarding signatures and forcing hand-drawn sigs
Forum topic
OneSpan Sign
Hello Silanis team- Today I have two scenarios for you that stump us. We need an option to abort the "click-to-sign" process.
date range for from and to parameters on /api/packages call
Forum topic
OneSpan Sign
Do the from and to parameters i the /api/packages accept/support time (or just 'yyyy-MM-dd' date)? Are the values based on GMT time?
how to download a attachment via JAVA SDK call when the package is complete
Forum topic
OneSpan Sign
Hi, Could you please let me know how to download a attachment via JAVA SDK call when the package is complete?   Thanks Wendy
Obtain user's API key
Forum topic
OneSpan Sign
Is there a way to use master account API key to get user specific API key for a selected subaccount.  I'm not sure what call to use if it's possible.
Best Way to Place Fields for New Upload
Forum topic
OneSpan Sign
I have a document that is newly uploaded and created on the fly. What is the best way to place the signature fields within the PDF? Is this a separate REST API call?
CreatePackageOneStep with multiple documents throws wrongNumberOfFiles validation error
Forum topic
OneSpan Sign
CreatePackage with multiple documents works fine. CreatePackageOneStep with multiple documents throws wrongNumberOfFiles validation error. I can see in the stack trace:
OneSpan esignature integration with EPIC
Forum topic
OneSpan Sign
We have a Broker Management System called EPIC which is provided to us by Applied Systems and wonder if you have other clients using this where OneSpan is integrated with EPIC.
more than 100 subaccounts
Forum topic
OneSpan Sign
/api/account/subaccounts call returns number of subaccounts. I was wondering if it returns more than 100 subaccounts or if not, what I should do in order to retrieve more than 100 subaccounts. 
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