612 results matched your search criteria
API to create a package in sender account
Forum topic
OneSpan Sign
when I tried to create a package using API call to my sender account (not the owner), even in the header, I put the sender API key there, but I got error message as 
java.lang.NoClassDefFoundError: Failed resolution of: Lcom/vasco/digipass/sdk/utils/utilities/UtilitiesSDK;
Forum topic
Mobile Security Suite
After integrating SDK  , I am getting the error while initializing orchestrator and error is below :-   java.lang.NoClassDefFoundError: Failed resolution of: Lcom/vasco/digipass/sdk/utils/utilities/UtilitiesSDK;
Certificate chaining error - WebSphere Application Server
Forum topic
OneSpan Sign
Has anyone run into a Certificate chaining error when trying to make a call to createPackage? We are using IBM WebSphere BPM v8.5 and the eSignLive SDK 10.10.1, the certificate is installed in the Cell's defaultTrustStore, however,the eSignLive SDK call seems to ignore it.
Error when changing signer email address
Forum topic
OneSpan Sign
My transactions usually have the same signer for the first and third signer. I give the signer the sending URL and they enter their own name and email address for the first and third signer, and they enter the second signer's name and email address as well. 
Unauthorized 401 error for CallBack Failure
Forum topic
OneSpan Sign
We have registered Callback Event Notification on OneSpan Sign Web UI and Key is getting gernerated correctly. However, I am receiving below error on email as OneSpan Sign Sadnbox access is assigned to me only.  
Error While Retrieving Pending Signatory information
Forum topic
OneSpan Sign
Hello, As part of retrieving the signatory information for a DocumentPackage we are getting Errors if a particular Signatory(part of various signatories) has not completed the signing.
Error Activation Orchestation Sample SDK Android
Forum topic
OneSpan Cloud Authentication
Hello, I am testing out the Orchestation Client Sample APK that comes inside de SDK Source Files version 4.23.0 When testing Activation flow on the Client Sample APK, after entering the PIN Number the app shows an error with the message "Unknown Message"
400 Bad Request error using POSTMAN
Forum topic
OneSpan Sign
Canada SBX = sandbox.e-signlive.ca API = /apitoken/clientApp/accessToken https://sandbox.e-signlive.ca/apitoken/clientApp/accessToken header fields Accept + Content-Type  ( both set to application/json )
Error creating package using Apex SDK
Forum topic
OneSpan Sign
A client is receiving an error, they are trying to add a second signer to a package. This second signer will always be the same individual and will be signing after the first signer has signed.
Error code onespoan_user_sobo_err
Forum topic
OneSpan Sign
The State of Ohio has just started using OneSpan sign. I have a couple of end users that get error code onespoan_user_sobo_err Any suggestions?