375 results matched your search criteria
Forum topic
OneSpan Sign
Hi,
I've come across a situation where a signers signing status for a particular document does not get updated when the document is declined.
It can be reproduced as follows:
1. Create a package with 1 document and 1 signer.
2. Enter the signing ceremony and decline the document.
3.
Forum topic
OneSpan Sign
Hi ,
I have created package and adding document from Salesforce. The document is in Spanish language.
Forum topic
OneSpan Sign
We have encountered an issue where customers who have an "_x" in their Email address are not receiving their esignlive Emails.
Upon investigating the code it seems the EsignLiveJSONHelper.remove_x(String jsonString) method removes all instances of "_x" due to the naming convention of some objects d
Forum topic
OneSpan Sign
Hi,
When I try to updatePackage() I get the following exception. I am trying to update the package with additional signer information to a placeholder block in the document when I get this problem.
Forum topic
OneSpan Sign
Hello,
I am integrating with Pega and configured everything as per guide. But getting below error. I am passing API Key from my login as "Basic"+"XXXXXX" and using endpoint as - https://sandbox.esignlive.com/api/packages
Forum topic
OneSpan Sign
Hi,
Getting the below error for reminder. package is in draft status.
Forum topic
OneSpan Sign
Hello,
I have run into some problems signing PDFs:
1- I was trying to have multiple signature on the same document for the same email and I was not able to do that.
Forum topic
OneSpan Sign
Hi,
I received the following message during the eSign. Could I know in what situation I'm receiving the message below?