OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

1294 results matched your search criteria
Back-end setting to require signature for every signature box
Forum topic
OneSpan Sign
Hi, I am wondering if there's a back-office setting or configuration option that would force a signer to explicitly sign in every signature box instead of the current behavior - which is to collect the signature once and apply it to all signature boxes. Thanks in advance for any info you can provi
pdf size increased dramatically after signature
Forum topic
OneSpan Sign
Hi, After signatures, my pdf size is increased a lot. For example, before taking signatures, my pdf size is 541 kb. But after signatures, the pdf file size in 1.94 Mb. What are the reasons behind this and how can we reduce the size?
E-sign Portal Display Issue
Forum topic
OneSpan Sign
We had over 20 packages in our e-sign portal that display as expired even though the package was already completed. Does anyone know why that is? The technician indicated that the packages were completed and that signers were not receiving expiring e-mails.
Error Code 400 - Validation Error
Forum topic
OneSpan Sign
Hi, I'm trying to follow the example https://developer.esignlive.com/guides/quick-start/creating-and-sending-a-package-rest/ however there seems to be conflicting information between the required fields listed there and the ones listed on the YAML.
Ability to have signer signature appear in multiple signature fields
Forum topic
OneSpan Sign
It would be a great feature to allow a signer to sign once for all fields they have to sign for in a document, rather than having them sign multiple times. For example, a parent who is the payer and has to sign for their child.
Designer view implementation in both ways
Forum topic
OneSpan Sign
Hello Support, We are using .NET sdk for designer view.  but, when user implementing designing view, every time he has to place signature on document and send e-sign email.
Changing Silanis "Capture Your Signature" to "Click to Initial" Functionality
Forum topic
OneSpan Sign
Hi, I am currently using the esign live in my web application. I am currently using the "capture your signature" functionality in order to capture signatures at various places in my documents by capturing the cordinates and then send those cordinates so that signature blocks are drawn.
Pasting Text Tags in PDF document for signing - SIgnature is superimposed over Text instead of replacing it
Forum topic
OneSpan Sign
Hi,I'm using OneSpan's workflwo integration with Laserfiche to automate sending documents for signatures.
About discarding signatures and forcing hand-drawn sigs
Forum topic
OneSpan Sign
Hello Silanis team- Today I have two scenarios for you that stump us. We need an option to abort the "click-to-sign" process.
how to map XML/Soap Signatures Blocks to JSON String
Forum topic
OneSpan Sign
Hi Team, We have SOAP/XML based implementation in place, and want to move to the REST APIs. During the process,some module in our system would to prepare the Approval Blocks ( place holder for signatures) and same document is handover to other module which sends this file to Silanis for E-Signing