444 results matched your search criteria
Forum topic
OneSpan Sign
Hi,
We are noticing that the handover link is not showing after signing all the documents.
Steps to reproduce:
1. We create a package with 4 signers
2. User 1 signs everything works fine, we see the handover link.
3.
Forum topic
OneSpan Sign
Hello,
I am getting this error while generating eSign:
Could not create a new package one step. Exception: The remote server returned an error: (400) Bad Request. HTTP POST on URI https://sandbox.e-signlive.ca/api/packages.
Forum topic
OneSpan Sign
One of our customer is using a Iframe with one span sign URL embedded in .net 5 mvc web application.
The problem is that if a user refresh the page they get an error access unauthorized your authentication token is incorrect.
"Accès non autorisé.
Forum topic
OneSpan Sign
Getting the below error for the url path- https://sandbox.esignlive.com/api/packages , https://apps.esignlive.com.au/api/packages.
ORA-29273: HTTP request failed
ORA-06512: at "SYS.UTL_HTTP", line 1130
ORA-29024: Certificate validation failure
Forum topic
OneSpan Sign
In doing some testing in my sandbox, I noted that if I submit a package with a signer with an invalid email address, early the next morning I got a delivery failure notification to my email inbox.
I'm curious if there is a way to actively monitor email delivery status via the API?
Forum topic
OneSpan Sign
Hi,
Please help me with the following:
I am using REST API, .NET and a sandbox account.
I want to download a document in PDF format. For this I can use the call:
GET /packages/{packageId}/documents/{documentId}/pdf
But this call requires documentId.
Forum topic
OneSpan Sign
Hi,
We're investigating to moving to the new package/layout designer and had some questions.
In our sandbox environment the new designer displays a option to chat with eSignLive support. Is this normally shown on prod environments as well? Is there a back office change to remove this?
Forum topic
OneSpan Sign
Hi,
I have a requirement to set the package expiry date during creation of the package itself.
The problem is I cannot identify the suitable Json field where the expiry date can be set so that Onespan can automatically take the necessary actions on it.
The java sdk has the solution.
Forum topic
OneSpan Sign
I've a request for clarification on the proxy configuration options.
When should withHttps be used versus withHttp and what difference does it make?
Forum topic
OneSpan Sign
CONTEXT
We know that version 11.42 will be out in SandBox on June 9, 2021 and in PROD on July 8, 2021.
QUESTION