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Auto Archive packages with addtional settings to set permanent purge dates
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OneSpan Sign
Currently end users are having to MANNUALY move completed packages to archive to keep their inbox free of clutter.
Not Able to Extract the Signature Blocks
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OneSpan Sign
Hi I am trying to CreatePackage and upload using Rest APIs. Below is my JSON String and attached is the PDF. This used to work in may 2017. Now the PDF file is getting flattened ignoring signature blocks. Are there any changes post may 2017 for JSON payout for CreatePackage and Upload.
Mouse capture error
Forum topic
OneSpan Sign
Hello, would help me understand what I'm doing wrong ? The method is called in package creation process. In the following are the values for Mobile signature method compare with Mouse capture. I don't see any problem for Mobile signature. // Mobile signature - Error response String response = clie
Detecting Package Complete with eSignLive’s Event Notifier
Forum topic
OneSpan Sign
Hello, We have decided to utilize the event notifier to allow us to manage an integration with an in-person signing session to help us control our iFrame.
Combining Approvals for same signer
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OneSpan Sign
Guys - I have a document with 4 signature fields. When I tried to combine the fields for the one signer, it didn't work. Do we have to create a new approval for each new field that we are trying to sign? If not, can I get a JSON Package example of how to do it since mine isn't working.
Using Template, How to Replace Placeholder Signers
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OneSpan Sign
I am having trouble replacing the "Placeholder" signers for the template created. I have 2 signers setup as placeholders ('Signer1'). 
"message": "Invalid position. Object placed outside of document page boundary."
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OneSpan Sign
Hi Team, I am using REST API. While creating packages I received following exception. { "messageKey": "error.validation.invalidPageLocation", "message": "Invalid position.
Text Tags with negative offset gives me an error
Forum topic
OneSpan Sign
Hi All Hoping someone can shed some light on this. I'm using the esl text tags in a document i'm uploading. My package json which works fine.
unauthorized trying to create a document package with python.
Forum topic
OneSpan Sign
Hello, I'm using python and trying to create a document package from the example I downloaded from the forums.
Signing through certificate
Forum topic
OneSpan Sign
Hello I am using document extraction approach using REST API and able to create the Transaction successfully. The problem I am having is that when I click to sign, it opens image capture screen like in the attached screenshot.