OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More
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Forum topic
OneSpan Cloud Authentication
Our Onespan integration is only with Laserfiche and we have updated the Onespan database schema after our migration to Laserfiche version 11.
Forum topic
OneSpan Sign
Hi Team,
I am trying to figure out the way to convert the unit measurement in our system (millimeter) to OneSpan unit.
Today we use this formula to convert the signature coordinates in my application to OneSpan:
Forum topic
OneSpan Sign
We are having a problem when the client tries to finalize the signature of the document. When clicking on the confirm button, the message "The selected document(s) could not be uploaded. The document(s) might be corrupted or locked."
Forum topic
OneSpan Sign
HI Team,
How can we allow a particular signer to upload a signature file into the agreement?
I know how to do it from UI but need to do it using salesforce apex code. Right now we are just adding the role as below.
Forum topic
OneSpan Sign
Suddenly got these errors.
Could any tell me why?
thanks
13 Nov 2018 14:29:06,983 - ERROR - STDERR - Nov 13, 2018 2:29:06 PM com.silanis.awsng.web.rest.util.JacksonUtil deserialize
SEVERE: Failed to deserialize json string: {"messageKey":"error.validation.packageManagement.invalidState","message"
Forum topic
OneSpan Sign
Hi Support,
Please help us to resolve the below error message .
Our Api link :
https://apps.esignlive.com/api/packages/R9JFa-kKlx8kYgD5W7fhjBuZa0Q=/clone
Forum topic
OneSpan Sign
We're receiving some errors in OneSpan when we're running our batch class in Salesforce. The vast majority of records are processed but we're left with a few K that do not run and we receive the errors in the debug logs shown below.
Forum topic
OneSpan Sign
We are not receiving event notification (Decline, package complete, …etc) from OneSpan sandbox. A few years ago, it was set up for both the production and sandbox environments. All is well with production; just the Sandbox has stopped operating.
Forum topic
OneSpan Sign
"messageKey":"error.validation.verifyDocument.couldNotBeFlattened","message
Hi, getting the same error, document is correct pdf, can you please check {"messageKey":"error.validation.verifyDocument.couldNotBeFlattened","message":"Could not upload PDF document: it contains a syntax error