OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Sandbox REST API Access
Forum topic
Intelligent Adaptive Authentication
I have created a OneSpan community account but could not get an access to the features of the Sandbox API. How can I get access to it?
email BCC list
Forum topic
OneSpan Sign
Hi, In the email template, for example email.decline, is it possible to have more than one bcc email, if so, how to configure multiple Bcc emails with corresponding display_name? the below sample only have 1 bcc email,
Conditional signing workflow
Forum topic
OneSpan Sign
Hi there, I know that OneSpan has a feature to manage document workflow in a single transaction, meaning to adjust the sequence of signing multiple document within single transaction.
"Could not retrieve the transaction summary" Error When Setting Up Reminders
Forum topic
OneSpan Sign
We are having an intermittent issue with our REST API client. Normally, it posts the signing package create request in DRAFT status, posts the request to add reminders then posts a request to put the request into SENT status.
6 different timezones
Forum topic
OneSpan Sign
If our account owners are all in Toronto but our senders are across Canada  do you suggest that senders set their own personal profile timezone? 
Remove the owner from signers list if no documents for owner to sign?
Forum topic
OneSpan Sign
Guys, I am seeing the owner of the account in the signer's dropdown list on documents where the owner isn't a signer. Is there a way to remove that from happening?
Download signed documents with a date range
Forum topic
OneSpan Sign
We have a user that would like to download all signed documents for the past week under his account. Would anyone have a sample code on how to do that? Thanks,
update account owner firstname and lastname via JAVA SDK call?
Forum topic
OneSpan Sign
is it possible to update account owner firstname and lastname via JAVA SDK call? If yes, how to do it?   Thanks   Wendy
Manager Dasboard Overview
Forum topic
OneSpan Sign
Hi, We would like to request the option to grant managers and admins the ability to view all transactions per account, without having to set up delegation.
Creating Groups
Forum topic
OneSpan Sign
I just had groups enabled on my account and am wanting to create them and invite signers to the groups. Does anyone have an example of how to do this?