OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Signing ceremony customing
Forum topic
OneSpan Sign
Actually it's 2 questions, sorry (don't want to create a thread for every minor Q) 1. After a signer completes signing a document, there'll be a "Thank you for for using e-Signlive" pop-up, if it's closed, the sandbox will show the completed form and a link to download it in the header.
How to have tags inside file document for custom fields to inject the field value dynamically?
Forum topic
OneSpan Sign
Hi Team, I have to inject the fields in a specific location of the document.. so I have to put tags for that,
Validation Error -on uploadApiDocument, The number of Pre-Verify results does not match the number of documents that were sent for verification.
Forum topic
OneSpan Sign
We've started getting this error message on test cases that have previously worked with the same JDK version. Can you point me in the right direction?
Error message
Forum topic
OneSpan Sign
Hi, I received the following message during the eSign. Could I know in what situation I'm receiving the message below?  
Create a Reviewer
Forum topic
OneSpan Sign
Hi! In some cases, I would like to send a document package with no signers but only reviewers.
500 error thrown while adding a government pdf
Forum topic
OneSpan Sign
I am getting the error below when I filled in a government pdf and send it over to esignlive. Could you please take a look and let me know what needs to be done here? Silanis.ESL.SDK.EslServerException: Could not upload documents to package.
Text Tags Error - "role must have at least one signature on the doc...
Forum topic
OneSpan Sign
Hi, I am trying out the Text Tags for configuring the signing over the API and getting this error as I try to create the package and send.
No Fields or Signatures mapped to form
Forum topic
OneSpan Sign
Hi all, I am just getting through a few cycles of testing in the sand box on my way to uploading and populating large form with multiple signers from an external web app. It seems the documentation is not all the clear how to map fields to existing to PDF form fields.
Unable to retrieve approvals from /sign/packages/id/documents/id
Forum topic
OneSpan Sign
Dear team,
[URGENT] Internal Server Error Onespan when add approval in document
Forum topic
OneSpan Sign
Today my api received a 500 from onespan api when try to add an approval to a document:Transaction ID: rgTewo--sFa0BVWLrD-hKnfjVmk=DocumentID: clrth98xx04xvtvsi8r2ejwwv