344 results matched your search criteria
"Unauthorized Access. Session May have expired" Error.
Forum topic
OneSpan Sign
Hi, Our customers are periodically getting the following error while trying to publish an approval: "Unauthorized Access We're sorry. Your session may have expired. Please try again.
Updating package
Forum topic
OneSpan Sign
I am trying to update an exciting package that is already on draft mode. especially roles on that package.
Disabled User Clear Saved Signatures
Forum topic
OneSpan Sign
Since OneSpan applies saved signatures (from File and Drawn) for someone who is disabled as a sender but still signs documents we want to be able to clear those values so they aren't appied when someone is disabled.Can I
How to Access Document Fields - Fields count is 0.
Forum topic
OneSpan Sign
I'm trying to pull down completed packages and read the fields. None of my documents have the fields array populated.
Callback event on designer events
Forum topic
OneSpan Sign
Hi, when adding the signature tags the Designer autosaves the changes. Is there a way to know that signature tags were added or they closed the designer session?
Send a document to an non-approver/signer
Forum topic
OneSpan Sign
Is it possible to send a form to a non-signer to populate the form before signing?  The idea is: 1) Create a package via Salesforce, Salesforce merges some info onto the document
Detail about "Advanced" -- "Personal Message" field
Forum topic
OneSpan Sign
As described in this post https://community.onespan.com/documentation/onespan-sign/guides/sender-guides/user/configuring-recipients  we can configure some "personal message" for the Recipient. Just want to know where this "personal message" gets used.
Color of the captured hand-drawn signature
Forum topic
OneSpan Sign
Hi OneSpan team. I'm capturing the sender's signature in my custom UI. And save it via POST call to "user.signature.handdrawn".
Customize "From" Email Address on Package Emails
Forum topic
OneSpan Sign
Hello, I'm looking for information around customizing the "From" email address within our Package email templates. Example: email.activate "from" : { "email" : "[email protected]", "display_name" : "e-SignLive" Background on our environment: We hav
Reminder related items
Forum topic
OneSpan Sign
In the options for a Txn a reminder can be setup: a) What is data element internal to package that controls whether reminding is be set? b) What is data element internal to package that specifies # of days to wait until sending reminder?c