331 results matched your search criteria
Adding a reviewer through the REST API
Forum topic
OneSpan Sign
Hello, I have searched to find answers to this but can't seem to find them.
Upload Document with Text Anchors - 500 error
Forum topic
OneSpan Sign
I'm receiving a 500 error when I upload a document to /packages with the following roles and approvals. Any idea where the error could be coming from?
How work with multi-page document? OnPage(1)
Forum topic
OneSpan Sign
Hello, I'm using c# / .NET to code. I am having trouble writing signatures on pages other than page(0) of uploaded documents. In my DocumentPackage, I use the "FromStream" method and stream a multi-page (3) pages document.
Send a reminder via the C# SDK
Forum topic
OneSpan Sign
Hi, Does anyone know if it's possible, given a PackageID, to trigger a reminder email so that all the signers are reminded to sign ?
In-person session in an iframe
Forum topic
OneSpan Sign
I have been trying to wait to ask more questions and consolidate them in one post for you. Your welcome. :) Regarding the iframe/inperson signing ceremony. In the package API that we send to eSignLive to create the signing ceremony iframe, is an email address for each signer required?
Text Tags - Word Doc field not updating
Forum topic
OneSpan Sign
We are trying to test how well text tagging will work for us and cannot get a simple field to populate with data. I'm sure it's just a text tag/or json payload issue. Payload:
Signing with custom info
Forum topic
OneSpan Sign
Hi team,  We are developing a web application that uses OneSpan Api to authorize transactions. We want to know if is possible to set a signature data with values that we already have stored in our database.
Mouse capture error
Forum topic
OneSpan Sign
Hello, would help me understand what I'm doing wrong ? The method is called in package creation process. In the following are the values for Mobile signature method compare with Mouse capture. I don't see any problem for Mobile signature. // Mobile signature - Error response String response = clie
Invalid position. Object placed outside of document page boundary
Forum topic
OneSpan Sign
Hi, I am trying to add signature and signature date in a PDF, using "extractAnchor" to find the white text inside the PDF. It is working for most of the PDF. But I am getting error for some specific PDF. I can see enough space is available after the white text.
Declining a document does not update signing status
Forum topic
OneSpan Sign
Hi, I've come across a situation where a signers signing status for a particular document does not get updated when the document is declined. It can be reproduced as follows: 1. Create a package with 1 document and 1 signer. 2. Enter the signing ceremony and decline the document. 3.