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Trouble Setting up Laserfiche - Connection Profile
Forum topic
OneSpan Sign
We were able to get Onespan option into Laserfiche but there was a problem in creating a new connection profile.
Problem getting correct date format
Forum topic
OneSpan Sign
Hi, This issue popped up in the last couple of weeks in our testing Sandbox environment. We've been using Text Anchors to configure all our signatures, so we have a FULLNAME block, and a corresponding Date signed that gets auto-populated on signature.
Can we customize the display name of emails going out to signers?
Forum topic
OneSpan Sign
Hello, I noticed on this documentation page: https://docs.esignlive.com/content/g_customizing_email_templates/customizing_email_templates.htm?Highlight=email%20customization It states the following: Owners of OneSpan Sign Accounts can fully customize all emails sent by the system to end-users and
Access denied to delete package
Forum topic
OneSpan Sign
Hi, I'm having an issue when trying to use the delete feature to permanently delete a package. Using the Java SDK, I simply execute the following line. eslClient.getPackageService().deletePackage(new PackageId(packageId));
No Fields or Signatures mapped to form
Forum topic
OneSpan Sign
Hi all, I am just getting through a few cycles of testing in the sand box on my way to uploading and populating large form with multiple signers from an external web app. It seems the documentation is not all the clear how to map fields to existing to PDF form fields.
Recreating SmartNote
Forum topic
OneSpan Sign
Guys, If I delete the Smart Note that is created by your system, is there a way to recreate it without having to create a whole new package?
The type initializer for 'log4net.Core.LoggerManager' threw an exception.
Forum topic
OneSpan Sign
Hello, I am using eSignLive in my UWP project. It was working fine last couple of weeks before.
getSigners() for a DocumentPackage
Forum topic
OneSpan Sign
I have a client that is having an issue where they are not getting an accurate list of signers for a transaction initiated in eSignLive through their Associate account.
Audit trail throws an exception
Forum topic
OneSpan Sign
I have a controller method public List GetPackageTransactions(string packageId) // packageId = "660bd4f9-d090-4233-9fec-d176404e1871" { PackageId pid = new Silanis.ESL.SDK.PackageId(packageId); List list = eslClient.AuditService.GetAudit(pid);
Handover settings stopped working mysteriously
Forum topic
OneSpan Sign
We were able to leverage the ceremony settings and were able to take our customers to our defined url after they complete signature. Two days ago, it mysteriously stopped working. Now it just shows "Done" button which does not do anything.