sstickler1286 | Posts: 52 Trouble Setting up Laserfiche - Connection Profile Monday, June 20, 2022 at 02:16pm 0 votes We were able to get Onespan option into Laserfiche but there was a problem in creating a new connection profile. June 20 Created June 20 Last Updated 3 years ago Last Reply 6 Replies 120 Views 4 Users 0 Likes 0 Links hruship | Posts: 1 Reply to: Trouble Setting up Laserfiche - Connection Profile Wednesday, June 22, 2022 at 11:32am 0 votes Here we are not getting the configuration option to create new connection profile. Attachments 7D29B5EB-BEF8-4840-97AA-35272315940F.jpeg4 MB Log in or register to post comments mwilliams | Posts: 956 Reply to: Trouble Setting up Laserfiche - Connection Profile Monday, June 27, 2022 at 10:52am 0 votes Hello sstickler1286, We'll get a reply to you shortly. This may require setting up a call to make it more efficient. Log in or register to post comments MoshiurReza | Posts: 26 Reply to: Trouble Setting up Laserfiche - Connection Profile Monday, June 27, 2022 at 11:27am 0 votes Hi Sam / Hrushi, Please make sure the Laserfiche user (which you are logged in with) is a part of the group named "OSS_Admin". For more details, please look into the installation guide, page 4. Let us know if that does not resolve the issue. Thanks, Moshiur Reza Log in or register to post comments sstickler1286 | Posts: 52 Reply to: Trouble Setting up Laserfiche - Connection Profile Monday, July 4, 2022 at 03:58pm 0 votes It is already a part of OSS_Admin. Can we get a web conference going tomorrow or Wednesday? Log in or register to post comments sstickler1286 | Posts: 52 Reply to: Trouble Setting up Laserfiche - Connection Profile Wednesday, July 6, 2022 at 12:53pm 0 votes Let's set up a call ASAP. Log in or register to post comments sstickler1286 | Posts: 52 Reply to: Trouble Setting up Laserfiche - Connection Profile Thursday, July 7, 2022 at 02:19pm 0 votes Please send me your availability for a web call tomorrow, Monday, Tuesday or Wednesday. I am sure once we all get on a call we can get this resolved. Thanks Log in or register to post comments
hruship | Posts: 1 Reply to: Trouble Setting up Laserfiche - Connection Profile Wednesday, June 22, 2022 at 11:32am 0 votes Here we are not getting the configuration option to create new connection profile. Attachments 7D29B5EB-BEF8-4840-97AA-35272315940F.jpeg4 MB Log in or register to post comments
mwilliams | Posts: 956 Reply to: Trouble Setting up Laserfiche - Connection Profile Monday, June 27, 2022 at 10:52am 0 votes Hello sstickler1286, We'll get a reply to you shortly. This may require setting up a call to make it more efficient. Log in or register to post comments
MoshiurReza | Posts: 26 Reply to: Trouble Setting up Laserfiche - Connection Profile Monday, June 27, 2022 at 11:27am 0 votes Hi Sam / Hrushi, Please make sure the Laserfiche user (which you are logged in with) is a part of the group named "OSS_Admin". For more details, please look into the installation guide, page 4. Let us know if that does not resolve the issue. Thanks, Moshiur Reza Log in or register to post comments
sstickler1286 | Posts: 52 Reply to: Trouble Setting up Laserfiche - Connection Profile Monday, July 4, 2022 at 03:58pm 0 votes It is already a part of OSS_Admin. Can we get a web conference going tomorrow or Wednesday? Log in or register to post comments
sstickler1286 | Posts: 52 Reply to: Trouble Setting up Laserfiche - Connection Profile Wednesday, July 6, 2022 at 12:53pm 0 votes Let's set up a call ASAP. Log in or register to post comments
sstickler1286 | Posts: 52 Reply to: Trouble Setting up Laserfiche - Connection Profile Thursday, July 7, 2022 at 02:19pm 0 votes Please send me your availability for a web call tomorrow, Monday, Tuesday or Wednesday. I am sure once we all get on a call we can get this resolved. Thanks Log in or register to post comments
Reply to: Trouble Setting up Laserfiche - Connection Profile
Wednesday, June 22, 2022 at 11:32amHere we are not getting the configuration option to create new connection profile.
Reply to: Trouble Setting up Laserfiche - Connection Profile
Monday, June 27, 2022 at 10:52amHello sstickler1286,
We'll get a reply to you shortly. This may require setting up a call to make it more efficient.
Reply to: Trouble Setting up Laserfiche - Connection Profile
Monday, June 27, 2022 at 11:27amHi Sam / Hrushi,
Please make sure the Laserfiche user (which you are logged in with) is a part of the group named "OSS_Admin".
For more details, please look into the installation guide, page 4.
Let us know if that does not resolve the issue.
Thanks,
Moshiur Reza
Reply to: Trouble Setting up Laserfiche - Connection Profile
Monday, July 4, 2022 at 03:58pmIt is already a part of OSS_Admin. Can we get a web conference going tomorrow or Wednesday?
Reply to: Trouble Setting up Laserfiche - Connection Profile
Wednesday, July 6, 2022 at 12:53pmLet's set up a call ASAP.
Reply to: Trouble Setting up Laserfiche - Connection Profile
Thursday, July 7, 2022 at 02:19pmPlease send me your availability for a web call tomorrow, Monday, Tuesday or Wednesday.
I am sure once we all get on a call we can get this resolved.
Thanks