OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Document edit and send back
Forum topic
OneSpan Sign
Hello, I have scenario in which I am sending packages to two users in order through signing URL.
Signer Authentication and Updated Date
Forum topic
OneSpan Sign
Hi team, We have few questions from our clients: Is there any event for "Failed Question & Answer Authentication” & “Question & Answer Authentication” or “Signing Session for Signer” ? For these events, JSON file (package file) gets updated, right?
Custom sign image and format
Forum topic
OneSpan Sign
Hello, We need to change the signature appareance of our documents. The idea is to change the background image and the text format . Can we achieve this? Best regards,
Difference between CreatePackage and CreatePackageOneStep
Forum topic
OneSpan Sign
Hello, I'm trying to understand the difference between CreatePackage and CreatePackageOneStep in the .Net SDK.
data retention and doc access
Forum topic
OneSpan Sign
Hi -  trying to confirm some data retention setting and its affect on being able to retrieve documents.
FieldStyle Values and Bound Fields
Forum topic
OneSpan Sign
FieldStyle has static types for BOUND_COMPANY, BOUND_NAME, and BOUND_DATE, but these values do not appear in the values returned by FieldStyle.values(). I would like to look up the FieldStyle like FieldStyle.valueOf(SOME_NAME) but the call fails for the 'BOUND' types.
Delete Document and Signer Status
Forum topic
OneSpan Sign
If I create a package with a signer that is assigned no signing blocks, that singer's status is SIGNER_COMPLETE. This is good, as it lets me know that signer is a reviewer and has nothing that needs to be signed.
Watermark and Printed Name Gone
Forum topic
OneSpan Sign
Recently we noticed the signatures on our documents no longer include the watermark and printed name. One example package is wGpuybDPEhS1c21qL4F_uCSi0WI=
Event Notifications and Document IDs
Forum topic
OneSpan Sign
If a OneSpan Sign package has 3 documents to sign, does the event notification send one message to cover all three documents or does it send 3 messages with different Document Ids?
Change Sender's Email and Address
Forum topic
OneSpan Sign
Hi There, In our application, we are using one particular email for communications and we want the emails that go from eSignLive to the customer using the same email.