OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Text tag name
Forum topic
OneSpan Sign
I have one question regarding Text tag, can we define a name for a text tag? For e.g, in the below text tag, can we set a name as well? So that when we retrieve the value we know that the value corresponds to that particular field.
Multiple signing sessions on same browser
Forum topic
OneSpan Sign
Team, I want to load two signing sessions for two users on the same browser. I have two silanis live urls (https://sandbox.esignlive.com/access?sessionToken=user1SessionToken and https://sandbox.esignlive.com/access?sessionToken=user2SessionToken) and opened in two tabs of the chrome browser.
one span minimum software requirement
Forum topic
OneSpan Sign
I found the below information on your web site regarding to minimum software requirement, Could you please provide the details of what specific models are support?  
Document types supported for e-sign
Forum topic
OneSpan Sign
Hello Support Team, I am using .Net SDK for esign designer view.  Currently, I am using PDF files for esigning that is working as expected. but, I want to know that how many documents types (other than PDF) are supported by onespan for esigning?
/api/reports/delegation
Forum topic
OneSpan Sign
Returns set of delegationEvents with EventID(?) arrays that contain 4 items below: eventDate, eventType, eventDescription and eventUser EventID example-> 699AK8PzZMg0 a) can you confirm this is not a SenderID ( can't seem to find a Sender using this for ID )
Signature location
Forum topic
OneSpan Sign
Hi! I am having trouble when placing the signature tab location. Here is my code Signature signHere = SignatureBuilder .SignatureFor(signer.Email) .OnPage(Convert.ToInt32(pageNumber) - 1) .AtPosition(45, 424) .Build(); As you can see , I specify 424 for the Y axis.
SignDocuments(pkgId, signerId) throws "Could not authenticate using signer..."
Forum topic
OneSpan Sign
I have setup a sandbox environment for v11 and tried out the SignDocuments() for a signer.
Signing Date support different time zones
Forum topic
OneSpan Sign
Hello, Are we able to have the "signing date" display based on user time zone? For example, if the customer is accessing eSignLive in a pacific time zone, display signing date with PDT.
Where can we send the reminder notification related parameters initial package
Forum topic
OneSpan Sign
Hi, Where can we send the reminder notification related parameters in initial package creation request. Please share me the sample initial package creation json request for setting reminder related information. As of now i am using create a reminder schedule by making a POST request to the bas
is this a bug?
Forum topic
OneSpan Sign
I'm using .Net SDK. I create token: string sessionTokenString = eslClient.AuthenticationTokenService.CreateSenderAuthenticationToken(id); and then