2879 results matched your search criteria
Email Bounced sometimes not working
Forum topic
OneSpan Sign
Hi, we are testing the email bounced function and found that sometimes OneSpan does not send a callback for the "fake" email we use.  For example,  [email protected] - Callback Worked on this email
Thank You message disabled but still showing on mobile viewer
Forum topic
OneSpan Sign
We have the thank you dialog box for signing ceremony disabled for our signers, and it doesn't show up when you finish signing on a desktop. However the thank you messaging still shows when finished signing on a mobile device. Is there a way to hide this on the mobile UI as well?
Customize the email’s FROM field
Forum topic
OneSpan Sign
Hello, Is there a way to customize the email’s FROM field? Right now, the field shows as: e-SignLive . I understand that the sender’s email address cannot be changed without using DKIM. But, how about changing the alias?
Question release 11.42
Forum topic
OneSpan Sign
Hi, Quick questions regarding 11.42 release. The opt_out function will be deprecated and we would like to know if its gonna replaced by something else ? Also, what is the difference between opt_out function and decline function (both are currently available)
Logging Question
Forum topic
OneSpan Sign
How do I move this logs from catalina.out to a different file? Also, are they logs generated by System.out.println? Jul 22, 2021 9:36:33 AM com.silanis.esl.sdk.internal.Support logRequest Jul 22, 2021 9:36:33 AM com.silanis.esl.sdk.internal.Support logResponse
Retrieving Users count via REST API
Forum topic
OneSpan Sign
Hi, We would like to retrieve the count of users created over a period of time. i.e. # of users created yearly. We are using the following API and it isn't providing us the desired results ...can you please assist? https://signer-esignlive.com/api/account/senders?search=created:2016 thanks Neel
Can i change the sender name in an of email sent by onespan for requesting signature
Forum topic
OneSpan Sign
Hello How can i change this name (Bim kum)  in an of email sent by onespan for requesting signature by using onespan API while sending emails for signing.   Bim kum has added you as a Signer to ".....   Regards Bimal
PL SQL send pdf file via rest api
Forum topic
OneSpan Sign
PL SQL send pdf file via rest api Getting below error while trying to send pdf file via rest api using Oracle utl_http Response> Status Code: 500 Response> Reason Phrase: Internal Server Error Response> HTTP Version: HTTP/1.1
At least one signature is invalid
Forum topic
OneSpan Sign
Hello,We get the message "At least one signature is invalid" when we open the Signed PDF through OneSpan.We tried to identify issues by searching similar topics, but we could not find the exact solution.It would be great if we can get some ideas about this issue.
Is account configurations promoted or copied?
Forum topic
OneSpan Sign
Hi all, If we wanted to use a source or reference account settings for a target account's configuration, can oneSpan ensure that the configuration is duplicated accurately or is there a chance of human error.