2889 results matched your search criteria
Create Package throws an 403 forbidden exception
Forum topic
OneSpan Sign
Hi,   I am using api key for authentication, retrieving template works fine but when i tried to create package it thrown 403 forbidden error.   We might be missing some settings on the account. Can you guide us   Thanks
Trouble connecting/downloading packages
Forum topic
OneSpan Sign
I've been having a bit of trouble connecting to the Canadian sandbox environment. The specific error message I'm getting is: "Could not get package.
signature window alignment issue
Forum topic
OneSpan Sign
Hi ,  
Email Bounced sometimes not working
Forum topic
OneSpan Sign
Hi, we are testing the email bounced function and found that sometimes OneSpan does not send a callback for the "fake" email we use.  For example,  [email protected] - Callback Worked on this email
Thank You message disabled but still showing on mobile viewer
Forum topic
OneSpan Sign
We have the thank you dialog box for signing ceremony disabled for our signers, and it doesn't show up when you finish signing on a desktop. However the thank you messaging still shows when finished signing on a mobile device. Is there a way to hide this on the mobile UI as well?
Question release 11.42
Forum topic
OneSpan Sign
Hi, Quick questions regarding 11.42 release. The opt_out function will be deprecated and we would like to know if its gonna replaced by something else ? Also, what is the difference between opt_out function and decline function (both are currently available)
Retrieving Users count via REST API
Forum topic
OneSpan Sign
Hi, We would like to retrieve the count of users created over a period of time. i.e. # of users created yearly. We are using the following API and it isn't providing us the desired results ...can you please assist? https://signer-esignlive.com/api/account/senders?search=created:2016 thanks Neel
UnsupportedOperationException when updating document visibility
Forum topic
OneSpan Sign
Hi team, One of our client is encountering an "java.lang.UnsupportedOperationException" error when trying to update document visibility for a package.
Offline data - Not Generated Yet
Forum topic
OneSpan Cloud Authentication
Hello Forum, Please I am experiencing "offline data - not generated yet". whenever a user authenticate online and with that user will be able to authenticate using offline data. The user is using DAWL Client v2.2 and OAS3.18.
Return Last Transaction or Package
Forum topic
OneSpan Sign
Hi Team, I am trying to access the API: https://sandbox.esignlive.com/api/packages