OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Handover URL details about the redirect
Forum topic
OneSpan Sign
Our developers have a question around the specific details around how the redirect from Silanis to the handover URL is handled. Could someone shed some light onto what mechanism is used?
Updating "SENT" to existing DRAFT Package
Forum topic
OneSpan Sign
Hi I'm trying to update the STATUS from "DRAFT" to "SENT" but getting an error. Here is my snippet...
How do i Retrieve the Signing URLs?
Forum topic
OneSpan Sign
Once the Package is updated with status = "SENT", emails are sent to the corresponding applicants (signers) in the package. However, since this process is happening in front of the Lender, I would I like to provide the applicants (borrower) who are in front of the Lender to have access to the Signin
Customizing the designer signer options.
Forum topic
OneSpan Sign
Is there a way to customize what the user sees under the fields and types options in the designer? Basically, is there a way to turn off the mobile signature option in the type menu and the unbound fields (text box, check box, radio button, etc) in the fields menu? Thanks Colleen
package created via fast track
Forum topic
OneSpan Sign
Hi, Using Fast Track mechanism, once the package is sent for signing, the signed package is named as the name of the template used in creating the fast track. We have a scenario wherein we are subscribing to the package-complete notification and have a code that gets executed on receipt of that no
Upload multiple documents to a package
Forum topic
OneSpan Sign
Hi , I am able to successfully upload a single document while creating a package .
SharePoint doc ID
Forum topic
OneSpan Sign
For Sharepoint connector: Since Document ID becomes important for implementing additional SP document workflows (eg. Post package completion), is there a way to configure embedding SP doc ID (if document is selected from SP document library) within package document ?
Thank You message disabled but still showing on mobile viewer
Forum topic
OneSpan Sign
We have the thank you dialog box for signing ceremony disabled for our signers, and it doesn't show up when you finish signing on a desktop. However the thank you messaging still shows when finished signing on a mobile device. Is there a way to hide this on the mobile UI as well?
Creating templates in eSignLive and then using them in SF connector
Forum topic
OneSpan Sign
Can I have templates in eSignLive using the portal and then connect to SF and have all those templates available for my use. Or do I need to create all these templates once again using SF connector. Thanks, Sudhangi