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process time for create a package
Forum topic
OneSpan Sign
Hi, currently I have a client with large document size (1870k), and this document is combination of several other documents, some of them with signatures, and some of them without . 
Error during create package one step
Forum topic
OneSpan Sign
Hello team I am getting following error while trying to utilize create package one step functionality exposed. "Could not create a new package one step. Exception: The remote server returned an error: (500) Internal Server Error. HTTP POST on URI https://sandbox.esignlive.com/api/packages.
Text Extraction is creating an extra signature field
Forum topic
OneSpan Sign
I'm trying to send a document for signature using text extraction. It's working, but it's putting an extra signature field in the document that I don't want.
Sender - signature
Forum topic
OneSpan Sign
Hi I am unable to add the senders signature image, when creating the sender.
Status Codes in OpenApi schema should not be like 1XX, 2XX, 3XX, 4XX, 5XX
Forum topic
OneSpan Cloud Authentication
The current OpenAPI schema https://community.onespan.com/sites/default/files/interactive_api_references/tid-api_13022020_0.json contains the following status codes for resp
Send new document in existing package
Forum topic
OneSpan Sign
I'm trying to send a new document in a package that has the status: Draft But I get the error response
Document Extraction Error
Forum topic
OneSpan Sign
Hi, I have 3 forms.
Dynamic Field Extraction
Forum topic
OneSpan Sign
Hi, With the standard PackageBuilder/DocumentBuilder coding, as per the example below, every specific field needs to be included in the single PackageBuilder statement.  With this, every document type must be coded separately and the statements are often very long in nature.
The specified user cannot be found
Forum topic
OneSpan Sign
Hi there, I'm using the .NET integration guide found here to create a package: https://docs.esignlive.com/content/c_integrator_s_guide/sdk/a_introduction/getting_started_with_sdks.htm#Creating_Your_First_Document_Package When running this portion of the sample code I get the error below: PackageI
PDF appears corrupt in Sandbox
Forum topic
OneSpan Sign
I'm running the follow code (segment) and my pdf is showing up garbled on the sandbox using Java API version 10.10.1 I can read the file Consent.pdf using any reader on my workstation, but when it gets to the sandbox site it is showing up as a series of garbled text (starts with @`%PDF-1.3...