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Document could not be flattened ??
Forum topic
OneSpan Sign
Hi! When sending some eSignLive packages (.NET SDK), here is the error message I receive for some of the packages I send (it works for others :-S) What does it mean that my document could not be flattened ?
Issue While Building Document Signatures
Forum topic
OneSpan Sign
Hi Team, We have tried SignatureFor method and CaptureFor method we did not find any difference in the behavior (Where CaptureFor is expected to capture the signature for that document again which is not reflected) Here is the implementation For CaptureFor and SignatureFor doc.WithSignature(Sign
General Questions
Forum topic
OneSpan Sign
Hi, I had 2 general question. Does ESignLive support the following: I understand these scenarios will may not occur in the production environment. I wanted this information to prepare our application test cases. 1. Can a role be added without an approval (signature).
getSigners() for a DocumentPackage
Forum topic
OneSpan Sign
I have a client that is having an issue where they are not getting an accurate list of signers for a transaction initiated in eSignLive through their Associate account.
Send File not in Static Resources
Forum topic
OneSpan Sign
I am getting an error error.validation.sendPackage.noApprovals from the Salesforce Package. 
SecureStorageSDK xcframework if using a virtual machine?
Forum topic
Mobile Security Suite
After I introduced the SecureStorageSDK xcframework into xCode and set the build setting, I found that this plug-in could not use virtual machines! But the real machine testing is too troublesome during development, how to deal with this problem? The error information is as follows：
Template designer Add Recipient form validation
Forum topic
OneSpan Sign
Hi, When opening a new Template in the designer view embedded in our app I've noticed some things with the Add Recipient form:
Cannot edit or delete package
Forum topic
Intelligent Adaptive Authentication
Hi, I am getting following error while trying to update the expiry date of a package
How can I have custom package id for package?
Forum topic
OneSpan Sign
Hi  Team,   I need to create a package with an existing unique id (custom id) while creating a package, ex for package payload {    ---------- "name": "TEST-Package",  "id":"1234dsfhsddfdfsghjgsdgs",
Using the DownloadedFile Class
Forum topic
OneSpan Sign
Hello, Hopefully a quick question, but I'm attempting to use the DownloadedFile class (com.silanis.esl.sdk.io.DownloadedFile) when downloading signer attachment files using the line: DownloadedFile file = eslClient.getAttachmentRequirementService().downloadAttachmentFile(packageId, attachmentI