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Forum topic
OneSpan Sign
Few Senders reported that when they set up the Fields such as Signature / Signer Initials they got misplaced from their side however from signer side - the document was fine and can be completed the signing without any issue.
Please kindly advise on this issue.
Forum topic
OneSpan Sign
I'm not sure what else to do - it doesn't give any more information other than "documentExtractError" ValidationError.
Any suggestions?
Forum topic
OneSpan Sign
Dear Champs,
I'm looking for REST API POSTMAN collection for GET https://sandbox.esignlive.com/api/packages/{packageId}/documents/{documentId}/pdf
Also advise where can we get packageId and documentId?
Forum topic
OneSpan Sign
Hi, we want to keep track of the transactions that has been completed, that's why we would like to archive the transactions we already have in our DB as completed. I would like to ask if there's a way to archive multiple transaction in a single API request.
Forum topic
OneSpan Sign
Hi, we want to keep track of the transactions that has been completed. We want to mark them as completed in our database.
Forum topic
OneSpan Sign
We are facing an issue with third party cookies in Safari and in other browsers where the users have the third party cookies disabled.
Forum topic
OneSpan Sign
Is there another way of displaying the Signing Ceremony other than using a iframe?
Forum topic
OneSpan Sign
We are having issues using the API key to archive messages. We are getting a 403 error.
I removed the URL/and package number, but you can see the error below.
Forum topic
OneSpan Sign
What are the session timeouts for a signer? How long do they have when signing a document to fill it out, etc...
I don't see a setting anywhere that we can change. Can it be changed by support?
Thanks