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Audit trail throws an exception
Forum topic
OneSpan Sign
I have a controller method public List GetPackageTransactions(string packageId) // packageId = "660bd4f9-d090-4233-9fec-d176404e1871" { PackageId pid = new Silanis.ESL.SDK.PackageId(packageId); List list = eslClient.AuditService.GetAudit(pid);
REST API with MS Power BI
Forum topic
OneSpan Sign
I'm trying to call OneSpan API call from MS Power BI, but currently unsuccessful.  How does one handle renewing Bearer Token? Below example was attempting to get a Token, didn't output error but seemed to hang. Mike(C)
OneSpan Sign Developer: Transaction Export & Download Tool (CONNECTION ISSUE)
Forum topic
OneSpan Sign
We are trying to use this tool to download all the documents and test summaries of the application. However, when trying to connect through the channels offered by the system, it throws us the following error.
SIGNER_COMPLETE event does not get received by addEventListener
Forum topic
OneSpan Sign
I use the event notifier with a Iframe (https://community.onespan.com/documentation/onespan-sign/codeshare/esignlive-event-notifier) for couple years in my projet and when I have configure it initially the event to check for completion was ESL:MESSAGE:SUCCESS:SIGNER_COMPLETE.
Retrieving approvals
Forum topic
OneSpan Sign
I'm not having any luck with the code below to retrieve approvals. It's not outputting anything. Any ideas why?  
Removing role programmatically from template results in "Cannot send package without approvals"
Forum topic
OneSpan Sign
Hi, Currently using APEX SDK to retrieve a template from OneSpanSign, then removing roles from the template as needed, if the number of signers change. I've currently defined 2 roles on the template, and am trying the scenario where only 1 is needed. 
Missing message from decline callback
Forum topic
OneSpan Sign
Any thoughts on why message is null? I entered text on the decline to sign.  I received the decline event notification. Event:
Intermittent connection error
Forum topic
OneSpan Sign
We are getting an intermittent service connection error when generating tokens,  do you have any ideas what would cause this issue? Please refer the following Log details for the error:
Document properties in template not available
Forum topic
OneSpan Sign
Hi forum   I'm editing and old template in OSS Web.
Laserfiche Connector - Cmpleted test transaction not dropped into the completed signed docs
Forum topic
OneSpan Sign
Yes. There are two issues:  
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