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2889 results matched your search criteria
incompatibleApprovalsOnTheSameRole
Forum topic
OneSpan Sign
Hi, Around the 5th October it looks like we can no longer create packages containing a mix of text anchor fields and positional placement fields. The following payload used to work before Oct 5th in the OneSpan sandbox environment. {
Error confirming signature
Forum topic
OneSpan Sign
We are having a problem when the client tries to finalize the signature of the document. When clicking on the confirm button, the message "The selected document(s) could not be uploaded. The document(s) might be corrupted or locked."  
Pkg ID vs Signer ID etc
Forum topic
OneSpan Sign
The “packageID” seems fine, works for other API call but “SignerID” from Evidence Summary does not seem to be recognized. Its confusing as items are referred to by multiple names, e.g. PackageID appears to be the same as Signing CeremonyID and Transaction.
SSO identity provider
Forum topic
OneSpan Sign
  Hi,
What are 'Imprint Fields'?
Forum topic
OneSpan Sign
In the Account Configuration panel there is reference to something called 'imprint fields' but there is no description as to what imprint fields actually are and I cannot find any reference to this configuration in any guides. 
Package Settings Mapping In Rest
Forum topic
OneSpan Sign
We have below settings that we are using in SOAP now we are migrating to REST. Please provide us exact mappings to REST service for below fields
Login page always shows in English (when pkg language is french)
Forum topic
OneSpan Sign
I am using the apex sdk with language='fr' option on the package, email to the signers comes in french but upon clicking the link where it takes you to the login page, it always shows in English.  Email Capture:
One span error from angular api call
Forum topic
OneSpan Sign
Hi Support, Please help us to resolve the below error message . Our Api link : https://apps.esignlive.com/api/packages/R9JFa-kKlx8kYgD5W7fhjBuZa0Q=/clone  
OneSpan notification event not working in Sandbox
Forum topic
OneSpan Sign
We are not receiving event notification (Decline, package complete, …etc) from OneSpan sandbox. A few years ago, it was set up for both the production and sandbox environments. All is well with production; just the Sandbox has stopped operating.
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