OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More
491 results matched your search criteria
Forum topic
OneSpan Sign
Users just started reporting an error code when trying to send a signature to a customer. "The supplied input cannot be parsed" Any clues as to what the issue could be? Is this a salesforce error or OneSpan?
Forum topic
OneSpan Sign
What is customer experience with international phone number to get OTVC when perform SMS authentication? Is it as good as domestic? Do you have any issue with international phone OTVC when perform SMS authentication?
Forum topic
OneSpan Sign
Is there a way to add custom meta data like an external transaction Id from a different system at the document level? I see where we can add Fields but I don't want this to be populated on the document.
Thank you
Forum topic
OneSpan Sign
We are supporting one of our clients and we are using AnyDesk as a support application. Will using this app affect the functionality of the PCC when the customer is trying to test whether they can sign a document?
Forum topic
OneSpan Sign
Hi ,
How to change the sender email like [email protected] without first name and last name because it has been sending mail to customers like with my email id , first name and last name .
Forum topic
OneSpan Sign
Is it possible to format certain fields like you can in excel? Lets say we want the customer to enter a dollar amount... can we format the field to currency? or number? or are we only able to do text?
Forum topic
OneSpan Sign
Hello,
I've searched the forum for web hooks/call backs and couldn't find anything special.
Is it possible to get notified when a user signs a document? Like using web hooks or generally defining a custom function for this event?
Thank you,
Sina
Forum topic
OneSpan Sign
I want to be able to download the signed documents and audit trail for all customers completed transactions? Is there any easy way to do this without having to go through the transactions one by one in the UI or writing an integration?
Forum topic
OneSpan Sign
There is a customer who is currently troubleshooting a new button for a client of theirs that uses Silanis. The button initiates a new ESL document and is supposed to prepopulate some label and field values from Salesforce, but all the fields are coming in as blank.
Forum topic
OneSpan Sign
Question regarding Document Signing Certificate of Completion with session purge: A customer is asking if he could purge an eSignLive session, would the Document Signing Certificate of Completion also get purged or does it maintain a separate record of that? This is for litigation purposes only;