875 results matched your search criteria
Custom Field - passing value to Template
Forum topic
OneSpan Sign
Hello, How do you populate a field when creating a package from a template? I don't want to define the field location in my code. Instead I need to simply pass along the value that should appear in the correct location.
Evidence Summary
Forum topic
OneSpan Sign
Hello, I have a question about evidence summary. Is it possible to custom it? So, for example, change the logo or the title? (See Screenshot) Godinas Maxime,
Error when changing signer email address
Forum topic
OneSpan Sign
My transactions usually have the same signer for the first and third signer. I give the signer the sending URL and they enter their own name and email address for the first and third signer, and they enter the second signer's name and email address as well. 
Creating a package that is available for signing without sending notifications
Forum topic
OneSpan Sign
Hi, Is it possible to create a package with status not draft and then notify a signer at a later point. I have a use case where some signers will need to click a link through an email in order to sign and others will click a link through our portal.
Mobile verification for signer SMS issue
Forum topic
OneSpan Sign
Hello, I have added signer SMS verification before sign of document. It show SMS sent. but user don't receive any SMS. even if user request SMS while sign, it say SMS sent successfully, but don't get any SMS. Here is the code. There is line of array for SMS.
SMS is not being received for some customers
Forum topic
OneSpan Sign
Hi, We have received some complaints from customers that are not receiving the OTP in their signature process.
Cross-client email example
Forum topic
OneSpan Sign
Hey, Do anyone happen to have email templates or a guide regarding making HTML emails that are able to be rendered properly cross multiple email clients? Thanks in advance! Oliver
Restriction on "from" field when sending emails using OneSpan Sign SAAS
Forum topic
OneSpan Sign
Hi everyone, I was wondering if there are any constraints on what I configure in the email templates as the "from" email address based on the account owner's or sender's email address domain? We have setup DKIM on an account so we can use our company's domain for our outbound emails. I was wonde
API request into equivalent SDK code
Forum topic
OneSpan Sign
HI All, Can you help me to convert the below API request into equivalent SDK code to create the package(with one document file as attachment to sign off): { "name": "packagename", "status": "SENT", "roles": [ { "id": "signer1", "index": "1", "type": "SIGNER",
CallBacks Set up
Forum topic
OneSpan Sign
Is there any specific configuration required for setting up callbacks, like firewall setting or enabling a port. We are working in closed network inside the customers premise. Regards Surya