453 results matched your search criteria
Problems with Expediente Unico client documents, OneSpan does not return them.
Forum topic
OneSpan Sign
At Onboarding Accounts we have an issue with customer signed documents including Customer Agreement, Statement of Income, Customer Consent which in some cases OneSpan does not return to PEGA or there are delays in response. which causes the Unique Client File to be incomplete.
CVE-2022-24823 onespan Java sdk
Forum topic
OneSpan Sign
The onespan Java sdk (sdk-11.51-jar-with-dependencies.jar) contains a version of netty (4.1.74.Final) that has security vulnerability CVE-2022-24823, the sdk-11.51.jar has references to it,  and our company (and clients) won't allow it to be deployed with security vulnerabilities.
Signature on the signed document
Forum topic
OneSpan Sign
Hi, We have a scenario wherein we are rendering the signed document (pdf) in an application named Alfresco (it is a workflow tool) using its built-in pdf viewer. For some reason, the signature doesn't show up in that viewer but when we open the document in adobe pdf viewer it shows up. Could you
Signature Box off Screen
Forum topic
OneSpan Sign
Hello there, I just have a quick question regarding the signing ceremony that one of the QAs is experiencing. Occasionally, the signature box breaks way off the page and ends up showing up in the corner.
Why I am receiving two emails , once package has been sent for eSign
Forum topic
OneSpan Sign
FYI, We have received two emails, 1) Dear Madeva, You have been added as a signer to the eSignature at IBM package "ID-00001507". ......... ........ And it has Go to the eSignature at IBM package buton after some time another email has received.. 2) Hi Madeva, esi
Cloning a Layout
Forum topic
OneSpan Sign
Hi, I'm having some issues when trying to clone/copy an existing layout in order to modify the signatures without affecting the original layout.
"messageKey": "error.validation.verifyDocument.couldNotBeFlattened"
Forum topic
OneSpan Sign
Hello, We are trying to sign document using API api/packages/{packageId}/documents/signed_documents and passing "handdrawn" string in request body.
Getting NoClassDefFoundError: gw/accelerators/onespan/OneSpanJSONUtils
Forum topic
OneSpan Sign
Hi 
eSignLive modal window is showing empty in Chrome browser of IOS Device
Forum topic
OneSpan Sign
Hi, We are using the REST API service for eSignLive Integration. Observed that, sign navigation is not being displayed for IOS Device in Safari browser and received the update that this is known issue and will be addressed in Q4 .
Event Notifiers
Forum topic
OneSpan Sign
Hi, I'm looking at the event notifiers. https://docs.esignlive.com/content/c_integrator_s_guide/event_notifier/event_notifier.htm How are these normally used in the case of ESL:MESSAGE:SUCCESS:PACKAGE_OPT_OUT and ESL:MESSAGE:ERROR:PACKAGE_OPT_OUT.