OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More
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OneSpan Sign
I have a client that is having an issue where they are not getting an accurate list of signers for a transaction initiated in eSignLive through their Associate account.
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OneSpan Sign
Hello,
I am trying to fill PDF form and upload and then change status to SENT to publish it. But Status SENT is not working. I am facing issue with that. It give error "The requested URL returned error: 400 Bad Request".
I am able to fill PDF form and create a package with a draft in the account.
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OneSpan Sign
Using the code below I only get 1 package back, but I can tell I should be getting multiple packages with multiple senders based on the date range. Can someone please tell me what I'm doing wrong? I don't see it? Thx
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OneSpan Sign
I am using Apex SDK for one of our project in Salesforce and it does work while uploading document binaries. However, randomly on certain times it creates a validation error. This error has something to do with emails because by changing email address this error goes away.
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OneSpan Sign
Hi,
I have some questions regarding about the customized field using sender UI:
1) from the documentation, it seems we have to enable the feature, could you let me know where to enable it in the account level?
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OneSpan Sign
Hi,
1) in our on-prem version, I don't see the authentication for recipient can use KBA, and also I tried in the sandbox, doesn't see it either. Would you please let me know in which version KBA is available and how to use it?
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OneSpan Sign
Hi,
I been trying to get status' for my packages, but i am hitting a wall.
I am running the following using the owner API Key and attempting to retrieve packages that are owned by a separate sender:
/api/packages/:packageId
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OneSpan Sign
I have a situation where I set delegation to a sender using code that has worked in the past. The indication was that the delegation was successful BUT it didn't work. Looking in the UI I figured out that the users had used delegation before and it has expired. when I reassigned
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OneSpan Sign
Hi Team,
I am trying to create a transaction. I am the account owner. I am adding 'X as a signer, but when I retrieve the transactions, I am also added as one of the signers in it.
Is there any way to exclude "account owner" from the signers' list?
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OneSpan Sign
I emailed support earlier, but I'll post the question here too in case it leads to a quicker/better resolution.