OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Package Create - Cannot send package without approvals.
Forum topic
OneSpan Sign
Hi Team, We are trying to integrate One Span Sign into our PHP Laravel application. We got the sample from the support team. But we are getting the following error when we try to create the package. Here we are using PHP CURL functionality to initiate the REST API calls.
Send new document in existing package
Forum topic
OneSpan Sign
I'm trying to send a new document in a package that has the status: Draft But I get the error response
406 Error When Retrieving Attachment
Forum topic
OneSpan Sign
Hi, I have a method to Retrieve the attachment:public async Task<byte[]> GetAttachmentContentAsync(string packageId, string attachmentId){   
REST Python Example - unauthorised error
Forum topic
OneSpan Sign
Hello https://developer.esignlive.com/code-share/esignlive-rest-client-using-python/ looking at the python code, i'm trying to run one of the example application use cases. i'm simply grabbed my API key, and updated the sandbox API url parameters.
Error while retrieving Documents Zip
Forum topic
OneSpan Sign
Hi, We are getting the below error when trying to retrieve documents zip. I have copied my code below. We are using a proxy to connect to one span sandbox url.
Getting error in Designer view
Forum topic
OneSpan Sign
HI, I am trying to integrate designer view in my app through this link https://developer.esignlive.com/guides/feature-guides/designer/ "https://sandbox.esignlive.com/api/authenticationTokens" works fine and getting authentication value but when I send request to following api I am getting "Unauthori
Cannot Edit or Delete Error
Forum topic
OneSpan Sign
Guys - I have a support ticket out for this but the response time is something horrible. We have a package that is up in Production that somehow managed to get put into draft mode and we do not know why.
Error during downloading the attachment
Forum topic
OneSpan Sign
Hello Team, I face an issue, when in my application, I try to download the attached documents, which the customers have uploaded in One Span. Actually it is not happening always, but it is quite often. When the customer is uploading an attachment, after the signing of the contract, this attachment i
Error when adding text tag
Forum topic
OneSpan Sign
Hi, When I add the following text tag, I receive a format error: {{esl:Signer1:textfield:size(40,15):Maxlen(3)}}
ORA-28860: Fatal SSL error
Forum topic
OneSpan Sign
Hi Team,   I am getting the below error while running the integration code. Kindly assist.  ORA-29273: HTTP request failed ORA-06512: at "SYS.UTL_HTTP", line 1130 ORA-28860: Fatal SSL error