1441 results matched your search criteria
Add full error messages to the .NET SDK
Forum topic
OneSpan Sign
The following code does not return the specific error message.
KBA failure max tries not being enforced. Signers never get locked
Forum topic
OneSpan Sign
We have set up our account with maximum allowed KBA failures = 3 but ESL is allowing seemingly unlimited invalid retries. So, signers never get locked and the KBA_FAILURE and SIGNER_LOCKED emails and callback notifications don't get sent.
Non-interactive pdf does not attach text anchor or bind with pdf field for sign
Forum topic
OneSpan Sign
Hi, In our project, we have non-interactive pdf where we need to bind field in the document with signature field. But in this case, it is not working. However, it is working for interactive pdf. Can you please let me know how to make working in non-interactive pdf?
create package failed when connect to SaaS
Forum topic
OneSpan Sign
Hi, I got the 500 (internal error) when create package from SOA to CA sandbox. same payload works in our on-prem version 11.25. any idea? here is my payload
Laserfiche Connector with Workflow on PDF
Forum topic
OneSpan Sign
We have everything working great with Laserfiche Forms, where after the signatures are completed, OneSpan knows to assign a certain metadata field to the specified document to indicate to the corresponding workflow that processing can continue. We have no issues on that end.
Help understanding auto-populate fields
Forum topic
OneSpan Sign
I need some help figuring out how to auto-populate fields in our documents (i.e.
Getting Started Questions
Forum topic
OneSpan Sign
Hi, Just a little bit of background first on what my objective is: We have a Web Application for Institutions used by their staff (brokers). The Application which creates legal forms with merged data in PDF. The final output is a combined set of legal forms with merged data from the back end.
SMS Authentication Service
Forum topic
OneSpan Sign
Hi Duo, Hope you are doing well! I have a few questions about the SMS Authentication Service update that we received through the OSS Service Notification system.
missing package details when search package.
Forum topic
OneSpan Sign
Hi there, I just start to use this function in our platform, and when I try to fetch all packages' info, I notice the response only contains 1 package details even the "count" value is 2. Could you pls help to check?
Retrieving SENT packages returns a COMPLETED package
Forum topic
OneSpan Sign
Hello, I tried to make an API call to retrieve incomplete SENT packages, but the results included a COMPLETED package along with SENT packages. All COMPLETED pakcages were not returned, just one was.  Here is the call: