OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Unable to insert document with an existing package
Forum topic
OneSpan Sign
Hi, I am unable to insert document with an existing package. My sandbox api key and url work fine.
How to disable "Exit" button from the Signing Ceremony Thank you Dialog Box
Forum topic
OneSpan Sign
Hi Team, Greetings for the day. I'm working on Customizing the Branding for the Thank you Dialog Box Is there a way to completely remove the Exit button functionality (I'm aware about the withHandOverLink and I used it, but now I need to remove th
Remove approval from Default Consent
Forum topic
OneSpan Sign
Guys, I am trying to remove an approval from the default-consent document as we do not want a signer to see it.
Textbox tag not working with other controls
Forum topic
OneSpan Sign
Hi, Inside my one document, If I put only below tags it's working fine. {{esl:signer1:list:options("Ja", "Nee")}} {{esl:signer2:list:options("Ja", "Nee")}} But if I put other tag for textbox then I am facing below error : {"messageKey":"error.validation.texttag.propertiesFormatError","parameters":
seting user language or package language is not working
Forum topic
OneSpan Sign
we have our application as front end to eSignLive system.
User getting error "No Role found for signer email [email address]"
Forum topic
OneSpan Sign
Our client is receiving the above error message when trying to send a package. We are not creating and sending a CustomID, so not sure what the problem is.
Issue with Random Signature Failures
Forum topic
OneSpan Sign
The customer keeps getting random OneSpan signature failures when users try to send a document for signature. The same transaction works sometime and not others.   
The specified user cannot be found
Forum topic
OneSpan Sign
Hi I am new to OneSpan and trying to going through following blog   https://www.onespan.com/blog/onespan-sign-how-making-rest-calls-onespan-signs-api-python
Text Tag Field Names
Forum topic
OneSpan Sign
We are implementing Conditional fields.  I am starting by trying to get our existing text tag to use the fieldName.  From the documentation, I see this syntax  {{esl_SignerAutograph:signer1:Signature}} .
When creating a Custom Button in Salesforce!
Forum topic
OneSpan Sign
Hello, Can you please take a look at the below and clarify?