152 results matched your search criteria
Using the Designer API call on existing transactions
Forum topic
OneSpan Sign
Guys, Is it possible to use the designer on a transaction that has already been created and populated with documents?
Designer layout manipulation
Forum topic
OneSpan Sign
Hi,   I use the Designer (transaction/{package_id}/design) in an iFrame in our WebApp.   It shows correctly, but I would like to remove the button "Send to Sign" at the top right.
Unauthorized error
Forum topic
OneSpan Sign
We are using the designer functionality in an iframe inside our application as described in the below reference, Reference : http://docs.esignlive.com/content/c_esignlive_integrator_s_guide/sdk/e_preparing_documents/designer.htm Whenever there is an update to the package, we are creating a Sessio
Designer - Removing OSS user as signer
Forum topic
OneSpan Sign
Good afternoon, we are beginning to become familiar with and use the designer.  In our pattern, we are adding the signer recipients prior to rendering the designer.  Is it possible to remove the OSS portal user as a recipient/available signer?  We see that user as the first availab
Mobile UI for Tablets
Forum topic
OneSpan Sign
Currently the mobile UI (see attached) is only available on phones. Tablets present the desktop view of eSignLive. Is it possible to have the mobile view extended to tablets?
Odd Behaviour in Layout Designer
Forum topic
OneSpan Sign
Hi, We’ve been noticing some odd behaviour in the layout designer recently. We’ve seen the signatures displayed below where they should be when first opening the designer and also seen the signatures jump down after releasing the mouse after dragging them around.
Callback event on designer events
Forum topic
OneSpan Sign
Hi, when adding the signature tags the Designer autosaves the changes. Is there a way to know that signature tags were added or they closed the designer session?
document Viewed event
Forum topic
OneSpan Sign
Hi Is there a callback event when a signer views the document to tbe signed, but does not take any further action after viewing. The signer simply closes the browser Is there a webpage that describes all the callback events. What is the "transaction Activated" event Regards Mario
New Layout Designer Options
Forum topic
OneSpan Sign
Hi, We're investigating to moving to the new package/layout designer and had some questions. In our sandbox environment the new designer displays a option to chat with eSignLive support. Is this normally shown on prod environments as well? Is there a back office change to remove this?
New User Experience Designer
Forum topic
OneSpan Sign
Im using the REST API and doing a POST to /authenticationTokens/sender to get a SenderAuthenticationToken.