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Pkg ID vs Signer ID etc
Forum topic
OneSpan Sign
The “packageID” seems fine, works for other API call but “SignerID” from Evidence Summary does not seem to be recognized. Its confusing as items are referred to by multiple names, e.g. PackageID appears to be the same as Signing CeremonyID and Transaction.
tenant_id
Forum topic
OneSpan Identity Verification
Hi,   Can you confirm that in the POC environment the tenant_id should show as "salesdemo" or should it have a more specific reference to our company?   Thanks
Object IDs
Forum topic
OneSpan Sign
When submitting a document package, can I assign a package ID, document ID, signature ID, and signer ID, or are those values assigned by the e-SignLive system? Thanks.
PDF Library error on package creation
Forum topic
OneSpan Sign
Hello,
Validation Error -on uploadApiDocument, The number of Pre-Verify results does not match the number of documents that were sent for verification.
Forum topic
OneSpan Sign
We've started getting this error message on test cases that have previously worked with the same JDK version. Can you point me in the right direction?
Problem with GetPackage: Signer Id vs Role Id
Forum topic
OneSpan Sign
When I use the .NET SDK version 11.5, I'm have a problems getting the signerId of package signers. What I want to do is this: call the eslClient.GetPackage(packageId) method to get information about an existing package get an authorization token, by SignerId, for a signer from
SharePoint doc ID
Forum topic
OneSpan Sign
For Sharepoint connector: Since Document ID becomes important for implementing additional SP document workflows (eg. Post package completion), is there a way to configure embedding SP doc ID (if document is selected from SP document library) within package document ?
Custom ID field
Forum topic
OneSpan Sign
When documents are signed via the application they are uploaded for storage, however some of the generic documents don't have a customer ID available.  Is there a way for the sender to be able to apply the customers ID onto specific forms as well include the customers ID within the evidence
Retrieve Package Id
Forum topic
OneSpan Sign
HI, How should I get package Id in E-sign call back? I am working with .NET MVC.    Thanks, Baskar G  
Custom ID Format
Forum topic
OneSpan Sign
Hello, Can't seem to find the documentation that I swear I saw at one point that said the ID fields must meet certain criteria? Am I crazy?