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362 results matched your search criteria
Error during downloading the attachment
Forum topic
OneSpan Sign
Hello Team, I face an issue, when in my application, I try to download the attached documents, which the customers have uploaded in One Span. Actually it is not happening always, but it is quite often. When the customer is uploading an attachment, after the signing of the contract, this attachment i
Restrict multiple uploads from attachment
Forum topic
OneSpan Sign
OneSpan recently implemented "Signers can now: (1) upload one or more supporting documents to a transaction before the transaction is completed; (2) upload multiple documents in a single attachment.".
SharePoint Connector missing Attachment Feature
Forum topic
OneSpan Sign
Hi, I'm wondering if there is a timeline on when the next SharePoint Connector update would be released. Currently on eSignLive Web version there an "Attachment" feature which requires signers to upload attachments as part of the signing process.
Laserfiche Connector - document doesn't attach
Forum topic
OneSpan Cloud Authentication
I am having a problem with the Laserfiche Connector: I select a document in LF then click "Send with OneSpan" The document shows in the list of Documents on the Create New Transaction screen. I add the sender's email, name, and signers then click Create.
Remote URL for Document Attachment
Forum topic
OneSpan Sign
Hello, We are in exploring REST API for creating a package with a signing document. Thanks to the good developer resources on this site, we could accomplish this part but the challenge we have is the document resides on a Cloud platform and is accessible over a URL.
Adding Word documents as attachments....
Forum topic
OneSpan Sign
When I add a word document to an esign package it seems to be converted to a PDF as it's uploaded and all of the documents I can download from that point are all in a PDF format. Is it possible to maintain the Word format in the download packages?
Attaching .docx file to Package
Forum topic
OneSpan Sign
I am working on a solution to create a package containing a single document. When I use a .pdf file, this works fine - the document is sent; a signing URL is generated and I can sign. When I try to use a .docx file, I get a HTTP 400.
API Attachments Count or Change Options
Forum topic
OneSpan Sign
Is there a way via the API to get an a count of attachments for a transaction or a list of transactions and when they were added.  It doesn't appear new attachments change the Update Date.  We have people who are signing their transactions and then coming back multiple times to get the
complete email not received in GMAIL with attachment
Forum topic
OneSpan Sign
Hi,
Mouse capture error
Forum topic
OneSpan Sign
Hello, would help me understand what I'm doing wrong ? The method is called in package creation process. In the following are the values for Mobile signature method compare with Mouse capture. I don't see any problem for Mobile signature. // Mobile signature - Error response String response = clie
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