OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

1685 results matched your search criteria
Blocking a package download after it has been completed?
Forum topic
OneSpan Sign
Our scenario: Package is created, signed and completed at our premises. We then allow the signer 5 days to go home and download the package. However, we want to block the download if the signer takes longer than a certain number of days.
Evidence Summary File Size 0kb
Forum topic
OneSpan Sign
Guys,
(401) Unauthorized
Forum topic
Intelligent Adaptive Authentication
Hi,  I am getting following error when I am trying to download Package Document Data.
Download document in PDF format
Forum topic
OneSpan Sign
Hi, Please help me with the following: I am using REST API, .NET and a sandbox account. I want to download a document in PDF format. For this I can use the call: GET /packages/{packageId}/documents/{documentId}/pdf But this call requires documentId.
Digital Signature capturing text box not displaying for eSignature
Forum topic
OneSpan Sign
Hi, 1. Digital signature capturing block not showing for esignature in document. 2.
Copy tool with API key not working
Forum topic
OneSpan Sign
Hi, I downloaded copy tool v1.6.2, and when I use "With API KEY" for both source and target, I got 401 error see attachment, but if I use "With credentials" and it's working fine. any idea why it's failed with API key?  
downloading sub account's documents
Forum topic
OneSpan Sign
Hello, I would like to find out how I can download document generated by a sender in the sub account when only API key I have is the owner's from the top most level. If anyone has an example in c# code, that would be great.
Add a json postman package of the IAA calls
Forum topic
Intelligent Adaptive Authentication
Is it possible to add a download postman json package link to the API page with the examples used in the API page? Example: https://xxxxx.sdb.tid.onespan.cloud/v1/swagger-api/
Disable download this document link
Forum topic
OneSpan Sign
Hi, when the last signer completes signing, there is the link for "download this document"(see attachment), is it possible to disable the link? Thanks, Cindy
Add Document to package is too much slow
Forum topic
OneSpan Sign
Hello, we use sdk.net in our solution and we are confronted with slowness, for example when we try to add documents that exceed 3 MB to a package, it takes up to 8 seconds per document (sdk calls this method api rest : https://docs.esignlive.com/api-docs/sandbox-us/#/Documents/api.packages._package