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66 results matched your search criteria
Sandbox not sending email notifications
Forum topic
OneSpan Sign
Hello, I am just getting started with eSign live and will start working on .NET integration in the next week or so. To get started learning about the eSign process I have created a couple transactions using the UI in the sandbox.
Package signed by one signer and not the other gives error
Forum topic
OneSpan Sign
We receive the following error message if the package is signed by the one individual and not the other when we do a check status call. Could not get signing status. Exception: The remote server returned an error: (404) Not Found.
IP addresses and URLs for whitelisting
Forum topic
OneSpan Identity Verification
Hi   We are building out our API calls at the moment and are looking to get details to assist whitelisting  
Creating Package from Action and Error Handling
Forum topic
OneSpan Sign
I have been asked to provide a button action (I assume action since we are Lightning Experience) that will allow users to click on record page to create a Package.
404 Not Found Error with Two Signers
Forum topic
OneSpan Sign
When we have a package that has two signers and one signer has completed signing and the other is still pending, when we perform a check status, we are getting the following error. Could not get signing status. Exception: The remote server returned an error: (404) Not Found.
Download documents
Forum topic
OneSpan Sign
I have a question, when I did this tutorial check package status and download files , an
The attachment ID that I define in the payload is overwritten
Forum topic
OneSpan Sign
Hi, I'm having a problem. When I define the payload to create the transaction, OneSpan overrides the attachment ID. For example, the user is required to attach 2 documents.
Delete or Trash?
Forum topic
OneSpan Sign
Hi team, In our workflow, we allow our user to delete their transaction.
Dynamics 365 Connector
Forum topic
OneSpan Sign
Hi Community,
Error While Retrieving Pending Signatory information
Forum topic
OneSpan Sign
Hello, As part of retrieving the signatory information for a DocumentPackage we are getting Errors if a particular Signatory(part of various signatories) has not completed the signing.
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