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383 results matched your search criteria
complete email not received in GMAIL with attachment
Forum topic
OneSpan Sign
Hi,
Completing text boxes AND signature in one document?
Forum topic
OneSpan Sign
When I send a document for completion and signature, they are seeing the colorful blue box directing them to sign the document but are overlooking the text boxes that also need to be completed in the same document.
Is there a bug with programmatically downloading a document not completely sign?
Forum topic
OneSpan Sign
This works (after unzipping the file) byte[] bytes = eslClient.PackageService.DownloadZippedDocuments(packageId); using (Stream file = File.OpenWrite(DocumentName+".zip" )) { file.Write(bytes, 0, bytes.Length); } This creates a corrupt document byte[] bytes= eslClient.PackageService.Downloa
Retrieving SENT packages returns a COMPLETED package
Forum topic
OneSpan Sign
Hello, I tried to make an API call to retrieve incomplete SENT packages, but the results included a COMPLETED package along with SENT packages. All COMPLETED pakcages were not returned, just one was.  Here is the call:
Broken png file on Complete Signing modal
Forum topic
OneSpan Sign
Hello,  I've had this issue for several weeks now and I'm not sure how to remedy it.  On the Complete Signing Modal, a green check mark is supposed to show up for the signer but we are seeing this (see attached.)
Everyone in workflow received email signing completed
Forum topic
OneSpan Sign
Hello, Users are complaining that they all receive an email when signing is completed.
How to find if signer has completed the transaction
Forum topic
OneSpan Sign
I have a border line case, let's say there are two signers. One signer signs but do not click confirm. How do you find if signer 1 has completed the signature ceremony or not.  
Completing signing ceremony using SDK Programatically
Forum topic
OneSpan Sign
Hi Experts, We have a use case where in client doesn't want to use the UI for signing. Once an approval step is completed in the BPM, it needs to complete signing without the user having to go to eSignLive. We need : 1. Sample code for programmatically completing signing. 2.
Detecting Package Complete with eSignLive’s Event Notifier
Forum topic
OneSpan Sign
Hello, We have decided to utilize the event notifier to allow us to manage an integration with an in-person signing session to help us control our iFrame.
Querying for Packages Recently Completed, Expired, Etc.
Forum topic
OneSpan Sign
I need to query for packages that changed status (e.g. completed, expired, opted out, sent) within a given time frame. For example, I may want to query for all packages that expired since yesterday, regardless of when the package was created.
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