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115 results matched your search criteria
Creating a package that is available for signing without sending notifications
Forum topic
OneSpan Sign
Hi, Is it possible to create a package with status not draft and then notify a signer at a later point. I have a use case where some signers will need to click a link through an email in order to sign and others will click a link through our portal.
Validate PackageDocument before Package Create or Create&Send
Forum topic
OneSpan Sign
Hello Team, I have a scenario where I create and send a PackageDocument from a dynamically provided PDF document and I add a number of signatures based on a text-anchor.
Adding documents to a package - custom application
Forum topic
OneSpan Sign
I couldn’t find a method to add documents to package in draft mode. It seems UpdatePackage updates everything but documents. Is there a method to add documents in the package once it been created? If there is such method in your SDK please point me and I will take a look there.
View Document without updating
Forum topic
OneSpan Sign
I want to show template documents to our reviewers but they can’t update the fields. I knew that to use designer mode, packages have to be in draft folder, but I want to disable editing for users. Can anyone suggest me how to achieve this? Thanks. Khatri
Add document to existing package
Forum topic
OneSpan Sign
I was trying to add a new document to existing package and got the following error Cannot edit or delete package.","name":"Access Denied"
Retrieve Completion List Limitation
Forum topic
OneSpan Sign
Hi team, I just found out that CompletionReport sdkCompletionReport = eslClient.getReportService().downloadCompletionReport(PackageStatus.DRAFT, from, to); only returns 100 results, so it's less meaningful in our process. Is there any way to get the complete list of packages of a
View Document in embedded mode
Forum topic
OneSpan Sign
I want to show a template document (which is currently in "Draft") in embedded mode but he/she can't update the fields. If I show the document in designer view, user can updated document.
"Could not retrieve the transaction summary" Error When Setting Up Reminders
Forum topic
OneSpan Sign
We are having an intermittent issue with our REST API client. Normally, it posts the signing package create request in DRAFT status, posts the request to add reminders then posts a request to put the request into SENT status.
Get a signing URL without sending the email
Forum topic
OneSpan Sign
We are trying to get the signing URL for the signer to display in an IFrame without having to send the package. Currently I keep getting the error of "cannot get signing url because package is editable", I can only assume that means I can't get the signing URL with the package in draft status.
Unable to delete sender from sandbox account
Forum topic
OneSpan Sign
I'm unable to remove a sender from our sandbox account.  I'm able to log in as the account that i want removed and I've verified that there aren't any transactions.  I've deleted them all and I don't see any drafts or archived transactions either.  Whenever I try to delete from the
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