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612 results matched your search criteria
ewitness api error
Forum topic
OneSpan Sign
Hi we are using an in house install of the evidence api https:// [server] /evidence/api/v2/{guid}pdf/false https:// [server] /evidence/api/v2/{guid}/html/false while running some tests, we are seeing the following error, could you please help with info on how to resolve this error: {"data":"A PDF
Getting error message
Forum topic
OneSpan Sign
Hi, Recently we got the following 2 errors intermittently when creating the package using the same form, do you know what did happen? From the error message, it seems it complains about the pdf document has error, but we are using the same document for test case, and most of time are successful, o
GetUpdatedPackagesWithinDateRange Error message
Forum topic
OneSpan Sign
I have this code as was suggested by OneSpan for retrieving "GetUpdatedPackagesWithinDateRange" but I am getting an error on this line. Page completed_packages = eslClient.PackageService.GetUpdatedPackagesWithinDateRange(DocumentPackageStatus.SENT, new PageRequest(index, 10),
Error creating package
Forum topic
OneSpan Sign
User is receiving error: 02/25/2019 08:35:41.00: Could not upload documents to package. Exception: The remote server returned an error: (400) Bad Request. HTTP POST on URI https://apps.esignlive.com/api/packages/fnoXU33p3SSUy7mp4T_D6zLeA4o=/documents.
Error confirming signature
Forum topic
OneSpan Sign
We are having a problem when the client tries to finalize the signature of the document. When clicking on the confirm button, the message "The selected document(s) could not be uploaded. The document(s) might be corrupted or locked."  
Salesforce OneSpan Errors
Forum topic
OneSpan Sign
We're receiving some errors in OneSpan when we're running our batch class in Salesforce. The vast majority of records are processed but we're left with a few K that do not run and we receive the errors in the debug logs shown below.
I am getting intermittent issue of validation error in ESign Live using Apex SDK
Forum topic
OneSpan Sign
I am using Apex SDK for one of our project in Salesforce and it does work while uploading document binaries. However, randomly on certain times it creates a validation error. This error has something to do with emails because by changing email address this error goes away.
Could not create a new package one step
Forum topic
OneSpan Sign
Hello, get the below error while create a new package one step. *** System Error Occurred *** Could not create a new package one step. Exception: The remote server returned an error: (500) Internal Server Error. HTTP POST on URI https://apps.e-signlive.ca/api/packages.
SDK does not expose error mesages
Forum topic
OneSpan Sign
The following code does not return the specific error message.
500 error thrown while adding a government pdf
Forum topic
OneSpan Sign
I am getting the error below when I filled in a government pdf and send it over to esignlive. Could you please take a look and let me know what needs to be done here? Silanis.ESL.SDK.EslServerException: Could not upload documents to package.
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