264 results matched your search criteria
Forum topic
OneSpan Sign
eSginLive,
I'm getting an object reference error when executing EslClient.ReportService.DownloadCompletionReport() for certain dates.
The last couple of days I’ve received the following exception using the eSignLive api:
Silanis.ESL.SDK.EslException: Could not download the completion report.
Forum topic
OneSpan Sign
Hi ,
I'm getting this error only on my TEST server , works fine on my local machine. Could you please advise ?
Database Exception Could not create a new package.
Forum topic
OneSpan Sign
Use the .NET sample code https://developer.esignlive.com/guides/feature-guides/document-extraction/
to generate eSign. The field name is [Client1.Capture1] with field type is 'Signature' in PDF file.
But get error message
Silanis.ESL.SDK.EslServerException: Could not send the package.
Forum topic
OneSpan Sign
I'm having some difficulty implementing DownloadDocumentsDateRange posted previously in this forum.
Forum topic
OneSpan Sign
Hi,
we have a production case, when the client tried to confirm the signature, it got error.
In the backend log:
Forum topic
OneSpan Sign
Hello,
We are trying to determine which signatures have been signed with the following method:
eslClient.getApprovalService().getAllSignableSignatures(documentPackage, documentId, signerId)
however we get the following error:
Optional details: {"code":403,"messageKey":"error.forbid
Forum topic
OneSpan Sign
Hi,
in our log, I found there is API call for 'verification/verificationType, what does it do? and it seems there is error(key=error.notFound.signerVerificationNotFound), what does this error mean?
Forum topic
OneSpan Sign
I am trying to run a simple application which does not do much. It simply attempts to wrap a sample PDF around an e signature and the error I get is
Silanis.ESL.SDK.EslServerException
HResult=0x80131500
Message=Could not send the package.
Forum topic
OneSpan Sign
Hi,
When I try to updatePackage() I get the following exception. I am trying to update the package with additional signer information to a placeholder block in the document when I get this problem.