267 results matched your search criteria
Forum topic
OneSpan Sign
I am getting the error below when I filled in a government pdf and send it over to esignlive.
Could you please take a look and let me know what needs to be done here?
Silanis.ESL.SDK.EslServerException: Could not upload documents to package.
Forum topic
OneSpan Sign
Team
We are experiencing intermittent issue while adding document to existing package. Please let us know why this could happen.
For reference i will put in package on which we faced this exception.
Forum topic
OneSpan Sign
eSginLive,
I'm getting an object reference error when executing EslClient.ReportService.DownloadCompletionReport() for certain dates.
The last couple of days I’ve received the following exception using the eSignLive api:
Silanis.ESL.SDK.EslException: Could not download the completion report.
Forum topic
OneSpan Sign
Hi,
we have a production case, when the client tried to confirm the signature, it got error.
In the backend log:
Forum topic
OneSpan Sign
Our client is receiving the above error message when trying to send a package. We are not creating and sending a CustomID, so not sure what the problem is.
Forum topic
OneSpan Sign
Hi,
in our log, I found there is API call for 'verification/verificationType, what does it do? and it seems there is error(key=error.notFound.signerVerificationNotFound), what does this error mean?
Forum topic
OneSpan Sign
Use the .NET sample code https://developer.esignlive.com/guides/feature-guides/document-extraction/
to generate eSign. The field name is [Client1.Capture1] with field type is 'Signature' in PDF file.
But get error message
Silanis.ESL.SDK.EslServerException: Could not send the package.
Forum topic
OneSpan Sign
I have this code as was suggested by OneSpan for retrieving "GetUpdatedPackagesWithinDateRange" but I am getting an error on this line.
Page completed_packages = eslClient.PackageService.GetUpdatedPackagesWithinDateRange(DocumentPackageStatus.SENT, new PageRequest(index, 10),
Forum topic
OneSpan Sign
I am using the Java SDK version 10.10.1
I am creating a package with one document. There is one Signer. This signer has a FULLNAME signature and an INITIALS signature.
This is the sequence of my code:
1. Call to EslClient.createPackage() succeeds.
2.
Forum topic
OneSpan Sign
We are implementing Conditional fields. I am starting by trying to get our existing text tag to use the fieldName. From the documentation, I see this syntax {{esl_SignerAutograph:signer1:Signature}} .