183 results matched your search criteria
Forum topic
OneSpan Sign
Guys,
I am creating a package with a notary that will have multiple signers.
Forum topic
OneSpan Sign
When a Document is signed for a given Signer, in the call back notification, I see following information
"name":"DOCUMENT_SIGNED","sessionUser":"SignerID2","packageId":"XXXXXXXXXXXXXXXXXXXXXXXXX","message":null,"documentId":"Document_ID"
if we see, message is coming as null.
Is it possible to get
Forum topic
OneSpan Sign
We're looking to whitelist all possible eSignLive IP addresses for the notification events that we will receive for our packages. Could you provide a list for the sandbox, preview and production environments? It would also be useful to know how often this list changes.
Forum topic
OneSpan Sign
Hello.
I have a created a transaction and assigned to it a Sender (different from the Owner).
As such, callback errors are being sent in emails to the sender. Is it possible to add a configuration so that the owner receives those emails as well?
Thank you
Forum topic
OneSpan Sign
We are not receiving event notification (Decline, package complete, …etc) from OneSpan sandbox. A few years ago, it was set up for both the production and sandbox environments. All is well with production; just the Sandbox has stopped operating.
Forum topic
OneSpan Sign
Our main use case is for our system to wait for document signing to get completed and for this, we rely heavily on eSignLive callback notifications. Typically, we receive the callbacks with just a few seconds delay upon actual signing.
Forum topic
OneSpan Sign
Good morning,
We have been implementing OneSpan APEX SDK and the event notification feature is working great in the sandbox. When we went to update our OneSpan prod account with our config / refresh token we get the following response:
{
Forum topic
OneSpan Sign
I saw an earlier post indicating that Bounce events are not accessible through the API. Can this be confirmed? If so, is there a suggested way to deal with this through code in the scenario that the listening service is offline at the time of the event? Thanks in advance.
-Keith
Forum topic
OneSpan Sign
Hello! I also have a question regarding the JavaScript Event Notifier. In this link:
https://docs.esignlive.com/content/c_integrator_s_guide/event_notifier/event_notifier.htm
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Forum topic
OneSpan Sign
Hello,
We have decided to utilize the event notifier to allow us to manage an integration with an in-person signing session to help us control our iFrame.