566 results matched your search criteria
Crash on document name when sending package
Forum topic
OneSpan Sign
Hi, I receive an error when the document name ends with "pdf".
how to change the sender email like [email protected] without first name and last name
Forum topic
OneSpan Sign
Hi , How to change the sender email like [email protected] without first name and last name because it has been sending mail to customers like with my email id , first name and last name .
List of Error codes, Error Messages, Error Name
Forum topic
OneSpan Sign
Hi, I have noticed that there are a bunch of different error messages under the EslServerException. Where can I find a list of all these error messages with their corresponding error codes and error names. Example: com.silanis.esl.sdk.internal.EslServerException: Could not create a new package Exce
External signers can have same name and email
Forum topic
OneSpan Sign
Where is the setting to allow external signers to have the same name and email? I cannot find it on the Account Configuration page.
Modifying Signer First/Last Name and Email after Signing
Forum topic
OneSpan Sign
Hi, I'm looking for a way to modify a signers first or last name as well as email after they've begun signing documents. Is this at all possible?
Not able to change transaction name in Draft transaction
Forum topic
OneSpan Sign
Hi, I am not able to change the transaction name in Draft package in the new Sender UI. Steps I did: 1. Create New Transaction with name "transaction 1" 2. Change Transaction name to "transaction 2", pop up appears saying "The transaction has been successfully saved.
Different names for transactions generated through the same bulksend
Forum topic
OneSpan Sign
Hi, I would like to know if, when bulksend transactions are generated, is there a way to generate each transaction with a different name to later identify them easier? Thank you!  
Apex SDK appends _X sometime in the Template Name
Forum topic
OneSpan Sign
Apex SDK sometime appends _X in the template name 
Hide admin name from signers list in designer view
Forum topic
OneSpan Sign
When I open document in designer mode to add fields, My name (account holder name) is listed in signers select box. But I don't want my name in default. Is there any way to hide my name (Account holder name) from signers list, I am using MEAN and opening document in iframe.
Signer Name over lays and hides Captured Signer Signature
Forum topic
OneSpan Sign
1. In the Capture Signature option, can the words that overlay the signature (E-Signed by John Smith) be dropped to just display the signature. Please see the attachment for reference 2.