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57 results matched your search criteria
Customizing the Signing Ceremony Colors
Forum topic
OneSpan Sign
In the eSignlive documentation below, it states that we can customize colors for the signing Ceremony. But I don't see any reference to it in any of the sample code or other areas of the document.
Designer
Forum topic
OneSpan Sign
Hi, I'm looking at the designer https://developer.esignlive.com/guides/feature-guides/designer/. The designer enable you the modify the signer and add signatures. I would like to be able to get a similar URL but to allow my users/clients to upload their document and choose their signers. Do somet
Error creating OneSpan package with documents: 520 - null
Forum topic
OneSpan Sign
Hi all, What does the following error message mean when trying to pass through a Salesforce attachment to OneSpan? Error creating OneSpan package with documents: 520 - null - error code: 520
Cloning a Layout
Forum topic
OneSpan Sign
Hi, I'm having some issues when trying to clone/copy an existing layout in order to modify the signatures without affecting the original layout.
Streamlining Template Updates: Overcoming Time-Consuming Challenges
Forum topic
OneSpan Sign
We have several templates that contain too many input fields for accepting user inputs. Nowadays, we have a requirement to update the content of the document used in the template, even if it is a minor word change at the bottom section of the document.
Evidence Summary not being received due to 10MB size limit
Forum topic
OneSpan Sign
You do have a 2021 enhancement request that is on your priority list to increase the MB size.  however in the meantime we are having issues with the ES not being emailed.  We've sent out numerous communications to tell our users to always use their Dashboard. 
How do I set the FromFile option on a capture field
Forum topic
OneSpan Sign
What parameter can I use on a capture tag, to set the fromfile value to true. I cannot find it anywhere. This is what I've tried, but it is not a valid parameter:
JSON Schema "data" node max length
Forum topic
OneSpan Sign
Executing a ./api/packages/ POST which includes a status update along with the "data" node. I cannot find the max length of this node. I'm pretty sure I am hitting the max since this is the response I am receiving.
Template sharing not accessible for senders
Forum topic
OneSpan Sign
Hi, I would like to file a bug/enhancement : We noticed Sharing templates doesn’t seem to be working in this specific situation : As the Main account holder, I have created templates under my account and shared them.
Getting issue for setting enforceCaptureSignature as true through .NET SDK
Forum topic
OneSpan Sign
Hello, I am working with .NET SDK. Currently according to my requirement I need to change my enforceCaptureSignature to true for allowing user for multiple time signing. While searching for solutions I found "https://sandbox.esignlive.com/api/packages/{packageId}".
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