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637 results matched your search criteria
CRONTO Message scan
Forum topic
OneSpan Cloud Authentication
When scanning CRONTO using onespan app, I keep getting error message "invalid activation parameters". The activation password used to create the CRONTO(Hex) was from an offlineMDL registration.
Getting error message
Forum topic
OneSpan Sign
Hi, Recently we got the following 2 errors intermittently when creating the package using the same form, do you know what did happen? From the error message, it seems it complains about the pdf document has error, but we are using the same document for test case, and most of time are successful, o
GetUpdatedPackagesWithinDateRange Error message
Forum topic
OneSpan Sign
I have this code as was suggested by OneSpan for retrieving "GetUpdatedPackagesWithinDateRange" but I am getting an error on this line. Page completed_packages = eslClient.PackageService.GetUpdatedPackagesWithinDateRange(DocumentPackageStatus.SENT, new PageRequest(index, 10),
Completed Signing Message
Forum topic
OneSpan Sign
I would like to show my signer a message that says something to the effect of: “Thank you for signing your application. We will send you a completed copy of the application signed by both you and the vender.” This would be something like an alert upon completed signature.
Upload documents with post request
Forum topic
OneSpan Sign
Hi! I am not able to create new documents using post method from NodeJs server, please find the request and response below domain: null, _events: { end: [Function: bound _clearTimeout] }, _eventsCount: 1, _maxListeners: undefined, _agent: false, _formData: FormData { _over
Textbox tag not working with other controls
Forum topic
OneSpan Sign
Hi, Inside my one document, If I put only below tags it's working fine. {{esl:signer1:list:options("Ja", "Nee")}} {{esl:signer2:list:options("Ja", "Nee")}} But if I put other tag for textbox then I am facing below error : {"messageKey":"error.validation.texttag.propertiesFormatError","parameters":
name cannot be null or empty
Forum topic
OneSpan Sign
While attempting to upload a document to a package via the following call: https://sandbox.esignlive.ca/api/packages/9uPhYzkvKRJXmdxv4Bje_7gz9Ls=/documents I am presented with the following error: POST https://sandbox.e-signlive.ca/api/packages/9uPhYzkvKRJXmdxv4Bje_7gz9Ls=/documen
Text Tags with negative offset gives me an error
Forum topic
OneSpan Sign
Hi All Hoping someone can shed some light on this. I'm using the esl text tags in a document i'm uploading. My package json which works fine.
Conditional Signing
Forum topic
OneSpan Sign
I am using "OneSpan for Salesforce" and creating package through automation(button--visualforce page--OneSpan sign) I am having 4 Text Tags(Type- Static Position) for Signer 1: A)Text Tag 1: eSign field name: "Signature" B)Text Tag2&Text Tag3&Text Tag4: eSign field name: "Initials" The "Te
Change "Clear All" Message
Forum topic
OneSpan Sign
Hi, I was wondering if it's possible to change the "Clear All" message. Right now if you click on the button this message pops up: "You are about to remove all the signature fields and barcodes from this document.
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