Community and customer portal
  • OneSpan.com
  • Support
    • Documentation portal
    • TrustCenter
    • Customer support
Community and customer portal
Toggle navigation
  • Products
  • Code shares
  • Interactive APIs
  • Developer sandbox
  • Developer sandbox
  • Forums
  • Demos

User account menu

  • Sign up
  • Login
  1. Home
  2. Search

Search

564 results matched your search criteria
Package creation takes too long [~25sec] - how to optimize?
Forum topic
OneSpan Sign
We have simple 9-page document that we use for transaction for single signer. The pdf is 700KB with no custom fields and just 1 signer defined.
Receiving Extra Attachment Reject Emails when rejecting attachments using the .Net API
Forum topic
OneSpan Sign
We have integrated with OneSpan using your .Net SDK (version 11.12.0.0 ).  We have built out logic to reject attachments but we have come across a scenario where if a sender has multiple attachments that are rejected, when we reject those attachments using the AttachmentRequirementServi
Email language issue
Forum topic
OneSpan Sign
Hi, We're experiencing an issue with our Email sent from OneSpan where we select the package's language as French, the signer's language as french, but they receive it in English.
Cloning a Layout
Forum topic
OneSpan Sign
Hi, I'm having some issues when trying to clone/copy an existing layout in order to modify the signatures without affecting the original layout.
How to check for eSignLive and OneSpan Sign server availbility
Forum topic
OneSpan Sign
Hi,   Is there a way to know right away if the Canadian OneSpan API or Server is down? I am interested in knowing if  a) API availability can be monitored?
SMS phone number recorded in the package details
Forum topic
OneSpan Sign
Hi,
Received [401, Unauthorized] response
Forum topic
OneSpan Sign
Hi, I am receiving the error [401, Unauthorized] response when creating a package with JavaSDK.
Failure to delete the default-consent document - strange behavior
Forum topic
OneSpan Sign
I'm seeing some odd behavior, on my local development environment, I can create a package and delete the "default-consent" page without issue. Once I've moved this to our integration environment, this same call fails.
Very slow performance; 500 errors via API
Forum topic
OneSpan Sign
Hi, We are seeing very slow performance - both in API responses as well as trying to use the web UI. The API is also sporadically returning us 500 errors.
Push Notification Configuration
Forum topic
OneSpan Cloud Authentication
Hello,
  • Load More
  • Home
  • Products
  • Documentación
  • Forums
  • Demos
OneSpan

Footer menu

  • Products
  • Forum
  • Demos
  • Contact Support
  • Documentation Portal
  • Trust Center

Follow us on:

  • Privacy Center
  • Cookie Policy
  • Terms of Use
  • Legal Notice
  • Preference Center

Copyright 2025 OneSpan. All Rights Reserved.