OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Not seeing all packages when polling OneSpan
Forum topic
OneSpan Sign
We seem to be having an issue where we don't seem to pull in any of our recent test files using either the GetPackages or the GetUpdatedPackagesWithinDateRange.  We DO get results using those as long as we move the date range back to at least last November.  The catch is that if we
Upload multiple documents to a package
Forum topic
OneSpan Sign
Hi , I am able to successfully upload a single document while creating a package .
Limit on the Vauting_data documents
Forum topic
OneSpan Sign
Is there any limit on the number of documents which we can upload to Eoriginal vault by specifying the vaulting_data.We are able to upload the documents upto 8 in a single transaction but when we try to upload more than 8, we are getting error from the OneSpan APIs.
Laserfiche Connector 10.4.3
Forum topic
OneSpan Sign
I am receiving the attached error message when trying to send a document from the Laserfiche Repository using the Web Client integration for v10.4.3 to OneSpan Sign.
Batch signing with joint signers
Forum topic
OneSpan Sign
I have a scenario where we want to consolidate as many forms into the least amount of packages as possible but some forms require two signers. What is the best approach to do this with OneSpan Sign? For example:
Update roles with auth challenges with REST API
Forum topic
OneSpan Sign
Hi! Is there a way to update role/roles (already created) in package with Q&A challenges? I have tried PUT on '/api/packages/:packageId/roles/:roleId' but it seems as though the auth part of my request is being ignored. { "signers":[ { "delivery":{ "e
Error creating package using Apex SDK
Forum topic
OneSpan Sign
A client is receiving an error, they are trying to add a second signer to a package. This second signer will always be the same individual and will be signing after the first signer has signed.
Create Package without signature
Forum topic
OneSpan Sign
Hello, I want to create a package without a signature. So Users can only view the document and download it.   Thanks
Create Package with options
Forum topic
OneSpan Sign
Hi, I am translating SDK call to REST API. Attached is the code we use SDK call. I have difficult to find all options or parameter from the website documentation. Could you please provide some sample, how to construct the required payload? Regards, Eugene
Creating a role for a package
Forum topic
OneSpan Sign
I'm trying to add a role to an existing package in draft status.