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Position extraction not working on 3rd party PDF
Forum topic
OneSpan Sign
Note: I saw this forum post but it wasn't really giving an answer so I am starting a new one to see if we can figure this out.
Logo(Branding Customization) - not working on Edge browser
Forum topic
OneSpan Sign
Hi Team, Greetings for the day.
Failed to find PDF header: `%PDF' not found
Forum topic
OneSpan Sign
After reading the docs, the solution for this problem says : Please verify that the PDF exists, and that it has not been corrupted. I am sure that my pdf exists and is not corrupted, but is not stored in the Bundle ressources directory like the ones in the sample app.
Datetime offset when signing
Forum topic
OneSpan Sign
Guys, We just had an issue last night where it was December 22nd when a signer tried to sign a document. The stamp on the SMARTNOTE came out as December 23rd when it was clearly the 22nd.
Error with field_validators_c#.cs
Forum topic
OneSpan Sign
Hi, I am testing the field_validators_c#.cs code from your website but I am getting an error: {"Could not create a new package. Exception: Unexpected character encountered while parsing value: <. Path '', line 1, position 1."}    OneSpanSign.Sdk.OssException
Signing with custom info
Forum topic
OneSpan Sign
Hi team,  We are developing a web application that uses OneSpan Api to authorize transactions. We want to know if is possible to set a signature data with values that we already have stored in our database.
Validate document before call SendPackage
Forum topic
OneSpan Sign
Hi,   We are using this method to create an package
400 Client Error: Bad Request for url /api/packages/{package_id}/documents/{document_id}
Forum topic
OneSpan Sign
Hi there, I'm trying to delete a document in python but I'm getting this return: 400 Client Error: Bad Request for url: https://sandbox.esignlive.com/api/packages/TAv__TLL2MOR_bMTDTnmiq0boLU=/documents/28
How send custom field information to One Span Signe Label and used as merged field in the template
Forum topic
OneSpan Sign
We have a template in eSign which uses custom label to populate values in the document with signer information e.g signer DOB, SSN. Currently our user use bulk file upload feature to create multiple packages for each signer in the One Span Application.
Append to an existing DocumentPackage object
Forum topic
OneSpan Sign
Can you append a DocumentPackage that has been created. Dim eslClient As New EslClient(apiKey, apiUrl) Dim fs As FileStream = File.OpenRead(strESignLiveFile) Dim superDuperPackage As DocumentPackage = PackageBuilder.NewPackageNamed(strContractFileName).