721 results matched your search criteria
Forum topic
OneSpan Sign
I would appreciate some help--I am trying out the sample Managing Senders (REST API) code--I just want to retrieve senders--and I'm getting {"messageKey":"http.status.404","message":"Resource Not Found","code":404,"name":"Resource Not Found"}
Here's the code I'm using;
Forum topic
OneSpan Sign
We are having a problem when the client tries to finalize the signature of the document. When clicking on the confirm button, the message "The selected document(s) could not be uploaded. The document(s) might be corrupted or locked."
Forum topic
OneSpan Sign
Hi Team,
I am trying to figure out the way to convert the unit measurement in our system (millimeter) to OneSpan unit.
Today we use this formula to convert the signature coordinates in my application to OneSpan:
Forum topic
OneSpan Sign
We're receiving some errors in OneSpan when we're running our batch class in Salesforce. The vast majority of records are processed but we're left with a few K that do not run and we receive the errors in the debug logs shown below.
Forum topic
OneSpan Sign
Hi....
I followed the instructions to copy the layout/templates from the Sandbox to Prod environment and received the message that they were successfully copied. However, when I log into the account in PROD, the layout/templates are not there. I have attached a screenshot of the message
Forum topic
OneSpan Sign
We have scenarios where we need to support/guide the user as they work through a signing ceremony.
Example:
Employee opens a window and starts a signing ceremony and then moves the window over to a touch screen for the customer to use.
Forum topic
OneSpan Identity Verification
When I create a transaction (using the https://gs.onespan.cloud/rpoc-saa endpoint) I get back a token as expected.
First off, the token contains an access URL that does not work (it uses the wrong endpoint: https://salesdemo-dealflo.uat.eu1.tid.onespan.cloud).
Forum topic
OneSpan Sign
HI everyone during my integration I got stuck with this error> I wanted to create a package upload a file and add signatories.
Forum topic
OneSpan Sign
Hi Team,
Email failed to deliver to the Customer, but received EMAIL_BOUNCE event with message OOTO, which is incorrect in this case, it should send message as "BOUNCED" right?
FYI,
Email messages after delivery fail
Forum topic
OneSpan Sign
Today in the eWitness player, when viewing a signing package. We are showing the email message, the subject, the To Address, and the text body of the message. However, we are not seeing the From email address. It would be useful to have this included to help with troubleshooting in the future.